Best executive courses in Kuala Lumpur (Malaysia)

ICTD International Centre for Training and Development

Advanced Management and Leadership Skills

This Advanced Management and Leadership skills training course delegates with a broad range of management and leadership theories and practical tools to apply in their working environment. It is designed for participants in experienced senior management roles and those who work with colleagues...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Project Close Out: Testing, Commisioning and Handover

In this course, you will analyze the issues when a dispute arises during the contract administration phase and examine its time and cost impacts on a project, thus preventing the dispute from becoming a claim. The time and energy expended in addressing claims resulting from unresolved disputes,...

ICTD International Centre for Training and Development

Fundamentals of Project Management

This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing any project. Delegates will learn how to manage and coordinate projects. In the current fast moving business environment,...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

Power System Control Centers (Functions & Problems)

Control and operation of power systems is a wide and comprehensive topic including many different engineering fields ranging from power system instrumentation to power system modelling and control systems theory. To manage and optimize the control and operation of the power system, information...

ICTD International Centre for Training and Development

Creative & Innovative Management for Supervisors and Middle Management

Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills, supervisory skills training and time management skills—everything you need to manage people effectively. Course Objectives ...

ICTD International Centre for Training and Development

How to Reach the Managerial Performance Excellence

This program has been designed for people already in a staff management position, or those about to take up an appointment, who wants to review their management style, explore the latest thinking and models for effective management and leadership, and develop their skills to become excellent in...

ICTD International Centre for Training and Development

Resolving Claims in Construction Projects in Different Industries

Claims on construction projects due to changes and delays create a constant problem for clients, Contractor’s and Subcontractor’s making in failing to grasp the basic principles relating to claims and applying them properly. This course adopts a practical approach which can easily understood and...