Thunderbird School of Global Management

Booth School of Business

J. Baum Harris Professor of Economics at Booth School of Business

Harvard Graduate School of Design

Harvard Business School

UPS Foundation Professor of Service Management (Leave of Absence)/Senior Associate Dean for Executive Education at Harvard Business School

American University School of Public Affairs

Associate Professor at American University School of Public Affairs

Stephen M. Ross School of Business

Professor of Strategy at Stephen M. Ross School of Business

Harvard Business School

Henry B. Arthur Fellow and Senior Lecturer in the General Management at Harvard Business School

Jones Graduate School of Business

Adjunct Professor in Management – Operations Management at Jones Graduate School of Business

THNK School of Creative Leadership

Indian School of Business (ISB)

Professor, Mary Warner Fellow, and Director of Ivy Sales Forum at Ivy College of Business / Visiting Faculty at Indian School of Business (ISB)

Carroll School of Management

mario j. gabelli professorship - finance department at Carroll School of Management