Steven Goldman
Senior Instructor in Risk Communications and Crisis Communications MIT Instructor Crisis Management/Communications at Harvard T.H. Chan School of Public Health
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- Harvard T.H. Chan School of Public Health
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Biography
Harvard T.H. Chan School of Public Health
Dr. Steven B. Goldman is an internationally recognized expert in risk and crisis communications, crisis management, and business continuity planning. His background is unique in that he has been a professional engineer, corporate spokesperson, crisis planner, crisis responder, crisis management consultant, media relations manager, Fortune 500 Company’s Global Business Continuity Program Manager, and professional speaker. He has extensive expertise in developing/upgrading risk and emergency communication plans/procedures, training all levels of public information and executive personnel, and as well successfully dealing with the news media, corporations, and federal, state, and local agencies/officials.
Dr. Goldman has published several articles on the various aspects of risk and crisis communications, crisis management, and business continuity planning. In addition, he conducts several Crisis Management and Crisis Communication seminars each year. His most recent industry accomplishment is the development, coordination, and conduct of Crisis Management and Business Continuity, the Professional Education program offered at Massachusetts Institute of Technology (MIT). Steve lectures on Risk Communication for the Harvard T.H. Chan School of Public Health’s “Management Skills for Emerging Leaders in Environmental Health and Safety.” He also lectures on communications and conducts the class exercise for the Harvard T.H. Chan School’s “Radiological Emergency Planning: Terrorism, Security, and Communication.” He instructs two Scenario Development Workshops for the Disaster Recovery Journal Annual Conferences. Steve also developed and co-conducted the first “Crisis Management Planning” Professional Development Course for the Risk and Insurance Management Society (RIMS).
Steve obtained his Master's Degree in Engineering from MIT. He earned his Doctorate in Education (Ed. D.) from the University of Massachusetts. His doctoral dissertation undertook research on leadership and the status of crisis planning in several Massachusetts school districts. Currently he provides expert hands-on consulting services to corporations, universities, non-profits, and government agencies worldwide.
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