Ricardo Dominguez

I trust robust research to drive innovation. Therefore I rely on it to ideate, prototype, test, iterate, and build solutions that drive success for my team and company. Living in four countries gave me the ability to empathize with different cultures. This skill has been empowered by my training where I learnt research techniques to reach actionable insights. Keeping a creative entrepreneurial mindset makes me a self-starter problem solver, which is key for successful deliveries and reaching goals set for my projects. I am a coffee lover, mountain biker, and techy sustainability advocate who wants to improve the world by understanding and empowering people.

Education

• Master in Customer Experience and Innovation - IE University Scholarship IE Business School (2019.10 — 2020.07)
• Bachelor of Engineering (B.E.) Universidad de Los Andes (2007 — 2012)
• International exchange student Universidad Politécnica de Madrid (2009 — 2010)

Companies

• MCXI Mentor Manager IE Business School (2022)
• Adjunct Professor IE Business School (2020)
• Co-Founder & Product Designer Impact Quest (2020)
• UX Research & Service Designer Empathy - Strategic Design Studio (2021 — 2021)
• Master in Customer Experience and Innovation at IE School of Human Sciences and Technology (HST) IE Business School (2019 — 2020)
• Product Manager for Latin America, Europe and Exotic Destinations COCHA (2018 — 2019)
• Consultant Deloitte (2017 — 2018)
• Product Manager for Caribbean Destinations– LATAM Travel LATAM Airlines (2016 — 2017)
• Senior Flight Analyst for South American Markets – LATAM Travel LATAM Airlines (2015 — 2016)

Skills

The most important

• Business Analysis
• Project Management
• Microsoft PowerPoint

Other

Inglés, Microsoft Excel, Trabajo en equipo, Microsoft Office, Strategic Planning