Resilient Leadership: Stories of Strength from the Desert
Jill Klein Discusses Resilient Coping Strategies


Melbourne Business School

Jill Klein joined Melbourne Business School in 2009 as a Professor of Marketing and is also a Professorial Fellow at the Melbourne Medical School.

After completing her PhD in Social Psychology at the University of Michigan, Jill joined the faculty at Kellogg Graduate School of Management at Northwestern University. In 1997, she joined INSEAD. Jill has also held visiting positions at Fuqua School of Business at Duke University, Helsinki School of Economics and Business Administration and Bond University School of Business.

Jill’s research has been published in the Journal of Marketing, Management Science, Journal of Consumer Psychology, British Medical Journal, and more, with a focus on decision making biases and how they affect decisions in both business and medical settings.

Jill teaches Managerial Judgement, Decision Making and Resilient Leadership on the MBA, Executive and Senior Executive MBA programs, Advanced Managers Program, Senior Executive Program, Specialist Certificate in Executive Leadership and Specialist Certificate in Clinical Leadership.

Jill has also appeared in the Huffington Post, Wall Street Journal, Guardian and other international media outlets.

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