Seasoned 25 year expert on university-based executive education, working with public and private organizations globally to help with their growth strategies by developing their leadership and management bench strengths. Her extensive understanding of different cultures and proficiency in English, Japanese, and Korean, have been instrumental in growing businesses for companies and raising the visibility and reputation of the University of Washington's Foster School of Business, especially in the Asia Pacific region.
Teaching: Jean regularly teaches in a day-long Soft Skills Workshop at the UW Foster School. In addition, she teaches a quarter-long communications course in the Global Executive MBA Program. Teaching to a class primarily consisting of global citizenship takes a different kind of an approach. Understanding their culture and challenges become an integral part of the teaching.
Business Development: Executive education offers a wider range of flexibility for growth with new program development. As such, there is strong emphasis on this responsibility. When determining new business opportunities, Jean carefully evaluates the long-term benefits with both direct and indirect costs associated with them.
International Initiatives: Identify and implement a strategy to raise the organization's visibility and reputation internationally. This involves deliberate cultivation activities with key individuals, organization, government, and alumni. Also responsible for leading school-wide international initiatives and bringing together appropriate constituents to the table and ensuring the varying initiatives move forward and get successfully handed off.
Operations: As a significant portion of revenues generated come from existing programs, it becomes critical to ensure a high level of customer satisfaction for the purpose of referrals and repeat programs. Manage the operations team to deliver programs that focus on quality and customer service.
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