Emma Jefferies

Education

• PhD in Design Northumbria University (2003 — 2010)
• Degree School of Design, Northumbria University, Newcastle upon Tyne (2000 — 2003)

Companies

• Senior Design Strategist and Researcher Point B (2021)
• Director THE TRAVELLING SCHOOL OF CURIOSITY LIMITED (2015)
• Lead Design Researcher and Orgainsational Consultant DesignThinkers Group, USA (2012)
• Organisational Consultant HM Revenue & Customs (2018 — 2020)
• Senior User Researcher HM Revenue & Customs (2015 — 2018)
• Student Project Supervisor Hyper Island (2015 — 2017)
• Organizational Development Consultant The Design Doctors (2012 — 2016)
• Senior User Researcher Consultant EY-Seren (2015 — 2015)
• Senior Contract Consultant Seren Design Ltd (2015 — 2015)

Skills

• Human Computer Interaction
• Design thinking
• Web Design

Other

Ethnography, Information Architecture, Experience Design, Strategic Thinking, Teaching, Branding & Identity, Product Design, Research Design, User Interface Design, Design Research, Concept Development, Creative Direction, User-centered Design, Design Strategy, Service Design, User Experience, Interaction Design, Design Thinking