Anshuman Tiwari

Director - Global Head of Quality and Continual Improvement at DXC Technology / Faculty at Indian School of Business (ISB)

Schools

  • Indian School of Business (ISB)

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Biography

Indian School of Business (ISB)

Anshuman is a seasoned professional in Transformation, Innovation, Quality, and Simplification (TIQS) with a diverse background spanning banking, professional services, information technology, manufacturing, and consulting. He excels at establishing and expanding operations excellence programs of the highest caliber. Anshuman is motivated by creating impactful change and thrives on leading teams to deliver extraordinary results, often surpassing expectations by tenfold or more. In recent years, he has successfully overseen significant initiatives in Robotic Process Automation (RPA) and Digital transformation.

In recognition of his expertise, Anshuman was honored as a fellow of the American Society for Quality (ASQ) in 2013. Throughout his career, he has spearheaded initiatives that have generated over $250 million in benefits, demonstrating his dedication to comprehensive improvements in revenue, cost, customer experience, and employee satisfaction. Anshuman has also shared his knowledge and mentored over 10,000 professionals and 1000 students, teaching them principles, methodologies, and tools for Quality. Many of his clients have received prestigious quality awards, including the esteemed Deming Prize.

Driven by a commitment to serve society, Anshuman provides coaching for career growth and is recognized as part of the LinkedIn Top Voices 2022 and LinkedIn India Creator Accelerator program. Through these platforms, he shares valuable content on effective management practices and the importance of prioritizing quality.

Currently, Anshuman holds the position of Head of Delivery Excellence at DXC Technology, where he leads a global team dedicated to ensuring the delivery of exceptional customer experiences and fulfilling DXC's commitments.

Residing in Bangalore, India, Anshuman cherishes time with his family and is an aspiring minimalist who advocates for personal productivity. As a hobby, he hosts a podcast and maintains a YouTube channel focused on effective management techniques.

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