Angelica Zazzera

Angelica Zazzera is Junior Lecturer of Healthcare Management at SDA Bocconi School of Management.

Angelica is member of CeRGAS (Centre for Research on Health and Social Care Management) and OCCP (Observatory on Chronic Diseases and Primary Care), where she conducted numerous research, training and consulting projects with public healthcare organizations. Her research activities focus on healthcare management in the fields of primary care, integrated care, chronic diseases, and clinical governance.

She is the co-author of articles in national and international journals and chapters of the annual OASI Report.

Angelica earned a BSc in Economics and Management of Arts, Culture and Communication and a MSc in Management, both from Bocconi University.

Teaching domains

• Integrated and Transitional Care
• Clinical Management and Clinical Governance
• Population Health Management
• Strategic Management in Health Care Organizations

Latest publications

DALPONTE F., FERRARA L., ZAZZERA A., TOZZI V. COT tra indicazioni nazionali e declinazioni territoriali in Rapporto OASI 2022 CERGAS (Eds),Egea, chap. 11, pp.433-464, 2022

BOBINI M., CINELLI G., DEL VECCHIO M., LONGO F., MEDA F., OPREA N., TOZZI V., ZAZZERA A. Il PNRR e i sistemi sanitari regionali: modelli di governance e processi di change management in Rapporto OASI 2022 CERGAS (Eds),Egea, chap. 8, pp.349-379, 2022

TOZZI V., BOSCOLO P. R., CINELLI G., FERRARA L., PETRACCA F., ZAZZERA A. Therapeutic innovation in high-prevalence chronic diseases: Challenges and opportunities for specialist care models Health Services Management Research, 2022, pp.095148482211384

LONGO F., BARSANTI S., BONCIANI M., BUNEA A., ZAZZERA A. Managing community engagement initiatives in health and social care Health Care Management Review, 2022

FERRARA L., ZAZZERA A., TOZZI V. Managing Chronic Conditions: Lessons Learnt from a Comparative Analysis of Seven Years’ Policies for Chronic Care Patients in Italy International Journal of Integrated Care, 2022, vol.22, no. 1, pp.1-.11

TOZZI V., PEROBELLI E., ZAZZERA A. La neurologia e i modelli di offerta per popolazioni ad elevati numeri: il caso dell’Alzheimer in La neurologia dei grandi numeri: Dai modelli di offerta per piccoli target a quelli per popolazioni ampie V. Tozzi (Eds),Egea, chap. 2, pp.19-60, 2021