The 7 Habits for Managers®: Essential Skills and Tools for Leading Teams

American Management Association

How long?

  • 2 days
  • online, in person

American Management Association

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Who should attend

Managers who are seeking to become more effective, build better relationships and help their organization succeed.

About the course

Join the millions, and allow FranklinCovey’s training to transform you. Learn to cultivate effectiveness, lead with excellence, and transform your team for breakthrough results.

National surveys of thousands of employees disclosed that while many people work hard, they are worried about their lack of effectiveness. Survey results indicate:

  • Less than 50% of your team’s time is spent on the company’s most important objectives
  • Only 14% of employees feel they are contributing to company success
  • Less than half of your team know company’s goals

*Results of xQ Surveys conducted by Harris Interactive

The problems are not limited to one industry, one geographic location, one economic group or even one age group. They are common to all. Workers have too many assigned tasks and too many competing priorities. People can’t identify key goals and, therefore, can’t deliver excellent results. Individuals, even entire departments, lack open communication. Crises are often reacted to with fast, less-than-effective decisions. The good news is that changing ineffective behaviors to effective behaviors will benefit everyone in your organization. The 7 Habits® can not only help you to better manage yourself, but learn to lead others and unleash team potential. Attend this powerful 2-day workshop and discover the same principles that have led the world’s foremost business leaders to the professional and business success they dreamed of.

How You Will Benefit

  • Define the contribution you want to make and what you want to accomplish as a manager
  • Enhance your leadership abilities and reach your full potential
  • Judge the goals your efforts should be focused on using daily and weekly planning
  • Communicate effectively and raise the levels of trust and fulfillment within your team

What You Will Cover

  • Habit 1: Be Proactive—Become a resourceful, innovative manager who quickly accomplishes goals and motivates team members to get things done
  • Habit 2: Begin with the End in Mind—Have a clear vision of what you want your contribution as a manager to be and shape your own future
  • Habit 3: Put First Things First—Focus on top priorities and be regarded for follow-through and organizational skills; eliminate the unimportant
  • Habit 4: Think Win-Win—Cultivate enthusiasm with performance measurements that satisfy both employee and employer goals; share recognition and success
  • Habit 5: Seek First to Understand, Then Be Understood—Give honest, accurate feedback that develops trust and understand the physical components of communication and how they impact the message
  • Habit 6: Synergize—Understand how differences can contribute to innovative solutions; maximize opinions, perspectives and backgrounds
  • Habit 7: Sharpen the Saw—Maintain and increase effectiveness by renewing yourself mentally and physically

Outline – Classroom

Introduction

  • Identify and Analyze Unique Challenges and Opportunities Managers Face
  • Explain the Maturity Continuum as a Way to Envision Growth Toward Excellent Managerial Capability
  • Recognize the Importance of Moving from Dependence to Independence to Interdependence to Become Truly Effective Managers
  • Define the 7 Habits of Effective Managers

Managing Yourself

  • Realize the Importance of Managing “from the Inside Out”—of Examining Personal Character
  • Recognize That Only Managers Who Manage Themselves Will Earn the Trust of Their Teams
  • Appreciate That Habits 1, 2, and 3 Are Key to Effective Self-Management

Habit 1: Be Proactive®

  • Overcome the Reactive Mindset That Hampers Productivity and Effectiveness
  • Enlarge the Circle of Influence® So You Can Accomplish Your Goals
  • Exercise Ingenuity in Coping with the Universal Managerial Challenge of Limited Resources

Habit 2: Begin with the End in Mind®

  • Define the Unique Contributions You Can Make in Your Role as Manager
  • Develop an “Outcome-Oriented” Mindset in Every Activity You Engage in—Projects, Meetings, Presentations, Etc.

Habit 3: Put First Things First®

  • Eliminate the Energy- and Time-Wasting Tendency to Focus on Crises and Emergencies, and Develop a Long-Term View
  • Allocate Appropriate Time to Planning, Preparation, and Crisis Prevention
  • Define a Few Specific, Measurable Goals That Are Critical to Your Contribution as Manager
  • Make Progress on Goals By Translating Them into Manageable Objectives and Tasks on a Weekly and Daily Basis

Leading Others

  • Understand That Effective Self-Management Precedes Effective Leadership
  • Recognize the Importance of Helping Team Members Gain Confidence in Their Own Capabilities
  • Appreciate That Habits 4, 5, and 6 Are Key to Motivating and Leading High-Performance Teams

Habit 4: Think Win-Win®

  • Balance the Interests of the Team and the Organization with the Interests of the Individual Team Member
  • Motivate Team Members to Superb Performance By Helping Them Manage Themselves Against Shared Goals
  • Empower Team Members to Manage and Evaluate Performance Through the Use of the Win-Win Performance Agreement Tool
  • Build Trust Within Teams By Acknowledging Good Performance and Addressing the Emotional Needs of Each Team Member

Habit 5: Seek First to Understand, Then to Be Understood®

  • Develop an Accurate Understanding of Issues Relevant to Team Performance By Practicing Empathic Listening
  • Give Feedback Honestly and Accurately to Improve Individual and Team Performance

Habit 6: Synergize®

  • Seek Out and Value Divergent Perspectives in Dealing with Team Challenges
  • Practice a Collaborative Prototyping Approach to Maximize Creativity in Solving Problems and Making Decisions

Unleashing Potential

  • Unleash the Full Potential of Team Members By Treating Them as “Whole People”

Habit 7: Sharpen the Saw®

  • Tap into the Multidimensional Capabilities of Team Members to Achieve Team Goals
  • Develop the “Whole Person”

Outline – Online

LESSON 1

Habit 1: Be Proactive®

Become a resourceful, innovative manager who quickly accomplishes goals and motivates team members to get things done.

  • Take Initiative
  • Manage Change
  • Respond Proactively
  • Keep Commitments
  • Take Responsibility and Practice Accountability
  • Create Positive Business Results
  • Define Vision and Values
  • Create a Mission Statement
  • Set Measurable Team and Personal Goals
  • Start Projects Successfully
  • Align Goals to Priorities
  • Focus on Desired Outcomes

Habit 2: Begin with the End in Mind®

Have a clear vision of what you want your contribution as a manager to be and shape your own future

  • Define Vision and Values
  • Create a Mission Statement
  • Set Measurable Team and Personal Goals
  • Start Projects Successfully
  • Align Goals to Priorities
  • Focus on Desired Outcomes

Habit 3: Put First Things First®

Focus on top priorities and be regarded for follow-through and organizational skills; eliminate the unimportant

  • Execute Strategy
  • Apply Effective Delegation Skills
  • Focus on Important Activities
  • Apply Effective Planning and Prioritization Skills
  • Balance Key Priorities
  • Eliminate Low Priorities and Time-Wasters
  • Use Planning Tools Effectively
  • Use Effective Time Management Skills

LESSON 2

Habit 4: Think Win-Win®

Cultivate enthusiasm with performance measurements that satisfy both employee and employer goals; share recognition and success

  • Build High-Trust Relationships
  • Build Effective Teams
  • Apply Successful Negotiation Skills
  • Use Effective Collaboration
  • Build Productive Business Relationships

Habit 5: Seek First to Understand, Then to Be Understood®

Give honest accurate feedback that develops trust; understand the physical components of communication and how they impact the message

  • Apply Effective Interpersonal Communication
  • Overcome Communication Pitfalls
  • Apply Effective Listening Skills
  • Understand Others
  • Reach Mutual Understanding
  • Communicate Viewpoints Effectively
  • Apply Productive Input and Feedback
  • Apply Effective Persuasion Techniques

Habit 6: Synergize®

Understand how differences can contribute to innovative solutions; maximize opinions, perspectives and backgrounds

  • Leverage Diversity
  • Apply Effective Problem Solving
  • Apply Collaborative Decision Making
  • Value Differences
  • Build on Divergent Strengths
  • Leverage Creative Collaboration
  • Embrace Leverage Innovation

Habit 7: Sharpen the Saw®

Maintain and increase effectiveness by renewing yourself mentally and physically

  • Achieve Life Balance
  • Apply Continuous Improvement
  • Seek Continuous Learning

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The 7 Habits for Managers®: Essential Skills and Tools for Leading Teams at American Management Association

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