Public Relation Etiquette, Protocol, Ceremonies and Dealing With VIPs

ICTD International Centre for Training and Development

How long?

  • 5 days
  • in person

ICTD International Centre for Training and Development

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Who should attend

  • Office managers of CEOs / General Managers and executive secretaries at high-ranking staff offices.
  • Government and Industry Protocol Officers
  • Embassy Personnel
  • Government Relations, International Marketing and Sales Representatives
  • Meeting and Special Event Planners
  • International Corporate and Government Representatives
  • Private Consultants

About the course

  • Analyze and assess the latest public relations concepts and strategies in a variety of contexts.
  • Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions.
  • Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.

## Course Objectives

By the end of the program, participants will be able to:

  • Understand, and consequently apply the right attitude, at the right time with the right people,

  • Carry out him/ herself mentally, and physically

  • Reflect positive impressions

  • Attend to receptions and social gatherings as an aristocrat

  • Learn the right etiquette and protocol with celebrities

  • Learn the proper table manners.

  • Planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events

  • Precedence, Titles and Forms of Address.

  • Protocol Event Planning Process

  • Becoming a strategic asset using your finely honed talents to enhance business relationships.

## Course Outline

General manners:

  • Key words
  • When angry
  • Apology
  • Borrowing
  • Accepting compliments
  • Criticism
  • Giving praise
  • Sharing
  • Presents and gifts

Irritating manners:

  • Gossiping
  • Punctuality
  • Personal hygiene practices
  • Yawning, coughing, and sneezing
  • Eating, drinking in public
  • Telephone manners

Building your image:

  • Smiling
    • Using names
  • Giving full attention
  • Avoiding arguments
  • Saying NO, gently
  • Being a good audience
  • Making suggestions
  • Admit your mistakes
  • Be a slave to your word

Managing V.I.P’s:

  • V.I.P. visits
  • Meetings
  • Ceremonies
  • Special events
  • Responsibilities
  • 1st impressions
  • Listening skill

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Public Relation Etiquette, Protocol, Ceremonies and Dealing With VIPs at ICTD International Centre for Training and Development

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