Project Leadership Communication

As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and deal with conflict through relationship building and effective communication in the workplace.

In this course, you’ll apply research based techniques to help manage conflict in a project environment. You'll review the best methods to disseminate information about the status of the project to team members, executives, and general audiences and techniques for meeting management. You'll also learn the key differences between being a leader, manager, coach, and facilitator, and when to play each role.

PMBOK® Guide Knowledge Areas Covered in This Course

Project integration, communications management, and human resource management.

How You Will Benefit

• Define and optimize your role as a leader, manager, coach, and facilitator
• Engage in one-on-one post-program coaching to assist you in clarifying and committing to your leadership development goals
• Communicate in an effective and candid manner with stakeholders
• Increase your emotional competence, especially in difficult conversations
• Work effectively with project sponsors and resource managers
• Facilitate effective project team meetings
• Coach individuals with unsatisfactory or dysfunctional behavior

Agenda

Day 1 - Leadership and Communication in Project Management

• Understanding leadership skills, attributes, and requirements
• Distinguishing between leading, managing, coaching, and facilitating
• Identifying and communicating with project stakeholders
• Communicating with clarity and accuracy
• Building candor and the challenge of being candid
• Interpreting personality type assessment tools

Day 2 - Coaching a Project Team and Individuals

• Developing your emotional competence in conflict situations
• Identifying and managing “triggers”
• Managing your reactions to various team meeting situations
• Assessing and coaching a team member’s performance gap
• Giving and receiving constructive feedback
• Learning how to give and receive coaching to solve project management problems
• Meeting management techniques
• Developing your emotional competence in conflict situations

Post Program

• One-on-one coaching call to follow up on action plans

Schedule

FIRST DAY - Includes breakfast, lunch, breaks and dinner

• Check-In and Breakfast 7:30 a.m. - 8:15 a.m.
• Course 8:15 a.m. - 5 p.m.
• Dinner 4:30 p.m. - 10 p.m.

LAST DAY - Includes breakfast, lunch and breaks

• Breakfast 7:30 a.m. - 8:15 a.m.
• Course 8:15 a.m. - 5 p.m.
• Dinner 4:30–10 p.m.