Key Managerial Skills for New Managers and Supervisors

ICTD International Centre for Training and Development

What are the topics?

ICTD International Centre for Training and Development

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Who should attend

New managers or supervisors, prospective managers or supervisors, and managers or supervisors with some experience but with no formal training

About the course

This course will coach delegates on how to successfully achieve personal goals as well as lead a motivated and highly competent team. You will learn how to effectively integrate excellent planning and organisational skills with core management skills including communication, motivation, delegation and coaching. You will leave with a comprehensive set of management tools you can implement directly into your daily working environment

Course Objectives

By the end of the program, participants will be able to:

  • Discover their role as new managers or supervisors.
  • Apply different leadership styles to successfully lead and motivate their employees.
  • Empower employees through delegation.
  • Build and manage winning teams.
  • Know the Dos and Don’ts of managing meetings.
  • Manage self, time, and stress in a restless work environment.
  • Apply new tools and techniques to improve decision-making and problem-solving.

Course Outline

Responsibilities as New Managers

  • Managing for Competitive Advantage
  • Roles and Responsibilities
  • The Four Functions and Ten Roles of Management
  • Skills Needed at Different Management Levels
  • Common Mistakes Made by New Managers and Supervisors

Teams and Leadership

  • What Makes a Team?
  • Stages of Team Formation
  • Teams Dynamics and Team Building
  • Situational Leadership and Its Application to Team Leadership
  • Current Trends and Issues

Mastering The Art of Motivation

  • What is Motivation?
  • Myths about Motivation
  • The Main Theories
  • Current Trends and Issues
  • Implications for Managers

Delegation

  • What is Delegation and Why to Delegate?
  • Root Causes of Poor Delegation
  • Learning the Steps to Effective Delegation
  • Empowering and Motivating Employees through Delegation
  • Learn the Steps to Effective Delegation
  • The Dos and Don’ts of Delegation

Managing Meetings

  • The Dos and Don’ts of Managing Meetings
  • Agendas and Minutes of Meetings
  • Deal with Time Wasters in Meetings

Stress and Time Management

  • Stress and Time Management Techniques
  • Identify and Manage Your Time Wasters
  • Use the Priority Matrix and To Do Lists
  • Causes and Symptoms of Stress
  • Techniques and Approaches to Managing Stress

Decision-Making and Problem-Solving

  • Tools and Techniques
  • The Traditional Approach to Problem-Solving
  • The Helicopter View
  • The Ishikawa Fishbone Technique
  • The How-How Technique
  • The Dos and Don’ts of Brainstorming Techniques

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Videos and materials

Key Managerial Skills for New Managers and Supervisors at ICTD International Centre for Training and Development

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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