ICTD International Centre for Training and Development

Effective Performance Management

Available dates

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About the course

Having an effective performance management system is essential to a well-run organization. This Effective Performance Management training course is designed to help you examine key theories of performance management and show you the tools how to devise a plan for your team including setting powerful goals that will contribute to organizational objectives; and give motivational and developmental feedback to drive individual performance.

Course Objectives

By the end of the course, participants will be able to:

  • Understand the aims of performance management
  • Identify acceptable standards of performance
  • Conduct effective reviews of performance
  • Set SMART objectives
  • Provide constructive feedback on performance
  • Hold people accountable
  • Manage poor performance

Course Outline

  • Concept of people performance management
  • The link between culture and performance
  • Performance management methodologies & tools
  • The Link of people competencies with performance
  • Setting performance objectives
  • Preparing performance plans
  • Motivating people to deliver optimum performance
  • Measuring and monitoring performance
  • Assessing performance
  • Conducting performance appraisal sessions
  • Handling disagreements
  • Creating a personal training and development plan
  • Pitfalls in people performance management and how to avoid and deal with them

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Effective Performance Management is a practical course that is ideal anyone involved in the performance management or the appraisal process. This course would be ideal for; Directors, Managers, Team Leaders, HR Professionals. The Performance Management course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities.

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