About the course
Crisis leadership is a very important part of leading in today’s world. Pandemics, domestic terrorism, cyberattacks, power outages, white collar crimes and other catastrophic events are just a few of the potential crises leaders face. A crisis puts to the test the decision-making skills of an organization’s management and employees.
Effective leaders adopt proven principles for leading decisively during a crisis. They develop effective response plans, continuously frame the crisis by embracing new information as it comes along, and adjusting their response plans as appropriate. They actively communicate up and down the organization, as well as to customers, clients and employees, serving as a source of honest, consistent information. They drive towards actionable intelligence, while be ready for unexpected challenges. And they effective use relationships to deal with limitations and determine, in advance, when and how external parties might be brought in to help.
In this 16-hour workshop, you will learn to:
- Understand where crises arise, how they evolve, and how effective leaders control them
- Determine a leader’s role during a crisis
- Master techniques for leading through a crisis by successfully solving problems and effectively communicating in high-pressure and ambiguous situation
- Develop tools and frameworks to help you prepare for unidentified threats, better equipping you and your organization for uncertain times.
- The anatomy of a crisis (disruption response theory)
- Addressing your cognitive biases
- Developing recovery plans (in advance)
- Gathering data for root cause analysis
- Communicating effectively in turbulent times
- Restoring trust with key stakeholders
Tim Boyd specializes in systems engineering, project management and organizational leadership development. He has experience in a wide variety of mission areas including space, air and ground systems as well as systems engineering life cycle. Mr. Boyd currently is the manager of software operati...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.