Comprehensive course analysis
About the course
Create a Culture of Continuous Improvement, Adaptation, and Innovation
In an economy defined by new challenges and greater uncertainty, organizations capable of adaptation will be better positioned to succeed. This application-based workshop provides a systematic, scientific pattern to help individuals and teams develop the thinking skills required for continuous improvement. Learn the importance of deliberate practice in skill development, practice rapid Plan-Do-Check-Act (PDCA) cycles, learn how to coach others, and develop a plan to deploy these techniques at your organization.
This workshop will be delivered in a remote live format:
- 4 total sessions spaced out over a two-week period
- Each session 3 hours in length
In the spirit of deliberate practice, you will immediately apply what you learn throughout the workshop. By focusing on a work (or even home) process, you will use real-world experiences to practice the PDCA methodology and coaching. This application-based approach provides a richer learning experience and enables learners to develop or enhance existing skills for coaching, innovation, and improvement.
Welcome, Introductions Coaching and Why Coaching for Improvement
The Socratic Method
- Functional vs. Cognitive Skills
How We Play the Game (PDCA)
- A Coaching Model – The Coaching Kata
- The Basics of Coaching for Improvement
Let’s Begin to Practice
- Homework: Identify a Focus Process, Create Storyboards, Grasp Current Conditions, Identify First Experiment
- Coaching Practice
How We Play the Game
- A Deeper Look
- Homework: Conduct Next Experiement(s), Update Storyboards
- Coaching Practice
What to Look For
Know Your Learners
- Types of Learners
What It Takes to Win
- Make the Process and Thinking Visible
- Practice, Practice, Practice
How Do We Know We Are Winning?
- Keeping Score
Homework: Develop Deployment Plans
Review Deployment Plans
- Receive Coaching on Plans
Practice, Practice, Practice
- A3s, Idea Cards, PDCA Form, A3
More Than Getting Things Done
Coaching Lessons Learned
- Learn the importance of deliberate and repetitive practice in skill development
- Practice rapid PDCA cycles
- Learn how to coach others
- Effective deployment strategies
This workshop will review W.E. Deming’s Plan-Do-Check-Act (PDCA) as a model for deliberate practice. Variations of it exist in the improvement methodologies that some organizations have been practicing for many years. It provides a systematic, scientific pattern for individuals and teams to follow so that they may effectively and efficiently develop the thinking skills required to meet goals and challenges.
PLAN Identify your problem
DO Test possible solutions
CHECK Analyze the results
ACT Implement the best solution
In addition to deliberate PDCA practice, you will learn a coaching model that has proven effective at developing critical thinking skills in others. Effective coaching provides learners with the support they need throughout their personal development journey. The model — which helps leaders teach process improvement to their work teams — is a critical success factor in developing a culture of continuous improvement.
Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational developme...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.