Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Power System Blackouts

In 1882 Sir Thomas Edison built the world’s first electricity generating station in New York. The supply of Electricity spread rapidly across the globe in the ensuing years. Today, over a century later, the use of electrical energy has become commonplace. Industry and the public at large are...

ICTD International Centre for Training and Development

Compensation and Benefits for HR

In all organizations the Human Resource is the greatest expense, so it is important that the administration of Compensation and Benefits is of the highest quality. Well trained Remuneration staff are able to monitor the systems in place and add a strategic perspective. This exciting new...

ICTD International Centre for Training and Development

Developing Skills for HR Manager Using Dacum

In today’s challenging and competitive global market, employee engagement is paramount, as is retaining talent within the organisation. Therefore anybody with a responsibility for managing staff requires an understanding of HR Management best practice in order get the best out of their team,...

ICTD International Centre for Training and Development

Negotiation and Conflict Management in Organizations

The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organisation. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more...

ICTD International Centre for Training and Development

Certified Administration and Office Management Professional

This is a practical course designed to increase delegates’ understanding of the professional administrator in organizations. They will examine the different structures that organizations adopt and how these affect the system’s procedures, culture and the people who work in organizations. ...

ICTD International Centre for Training and Development

Influencing Skills, Assertiveness & Negotiation

This seminar focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key concepts of internal communication and how these skills contribute to influencing and persuading others in the organization,...

ICTD International Centre for Training and Development

Auditing Fundamentals in the Federal Environment

This course addresses Generally Accepted Government Auditing Standards (GAGAS) for audits that may be applied at the federal, state, and local agency levels. Students will learn the types and phases of audits, and gain better understanding of legislative requirements and other guidance pertaining...

ICTD International Centre for Training and Development

How to Acquire Customers and Retain Them Forever

Success in life is never just about what you know. If you are going to make your knowledge, skills and abilities work for you it is desirable to build a wide variety of contacts with whom you can share them in order to build some useful and resilient relationships. Building those relationships...

ICTD International Centre for Training and Development

Advanced Customer Service Management at the Work Place

A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this. Establishing a successful customer service program in your business requires commitment from yourself and your staff. You need to plan it, develop it,...

ICTD International Centre for Training and Development

Incoterms & Commercial Trade Regulation

The Incoterms rules or International Commercial Terms are a series of pre-defined commercial terms published by the International Chamber of Commerce (ICC). They are widely used in International commercial transactions or procurement processes. A series of three-letter trade terms related to...