Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Coaching for Optimum Performance

There is no more effective way to train and / or develop someone than by the application of the coaching process. By the end of this workshop delegates will have realized the power of coaching. Coaching is an essential skill to help motivate and define responsibilities of personnel. Delegates...

ICTD International Centre for Training and Development

Counselling Skills

Counselling skills can help you gain insight into how to deal effectively and in a helpful manner with difficult or distressed people. On this course you will learn the basic counselling skills, such as how to accurately reflect back what the person is saying, summarizing, and asking open-ended...

ICTD International Centre for Training and Development

Planning and Organizing Skills

When we are at work we all feel we are 'busy'; but good companies and organizations make certain their employees are busy 'doing the right things efficiently and effectively' – i.e. 'doing the right things, right'. This course is the ideal way to learn and practice the skills of good planning....

ICTD International Centre for Training and Development

Analyzing and Designing Successful OrganizationsLeading A Complex Effort in A Changing World

Sharp-image diagnosis bridges theory and practice by drawing a broad spectrum of organizational theory and research, yet also responding directly to the distinctive conditions shaping organizational operations and change options. The outcome of sharp-image diagnosis is a model that provides...

ICTD International Centre for Training and Development

Competencies: Design, Development and Implementation

It has become increasing important to be able to objectively assess the competency of personnel with an organization, whether for reviews, interviews, promotion, performance management, as some typical examples, in order to assess their technical capability or defining talent and high potential. ...

ICTD International Centre for Training and Development

Training Needs Assessment & Training Return Measurement Skills

In today’s competitive business environment, training plays an important role, providing organizations with the necessary human resources to maintain and develop business capacity and so meet their strategic objectives. Unfortunately, in many cases this appreciation has not been shared by...

ICTD International Centre for Training and Development

Mastering Workplace Performance

ICTD International Centre for Training and Development

Comprehensive Management & Technical Skills for Administrative Officers and Executive Secretary

The roles of administrative professionals in business are continually evolving. This exciting and interactive master-class is designed to provide you with the opportunity to review and develop your interpersonal and professional skills to maximize your effectiveness. In this master-class you...

ICTD International Centre for Training and Development

Excellent Control on Work Pressures and Time and Management of Priorities

In an ever increasing pace of Life and Business, it becomes even more important to remove stress and operate with heightened sensory acuity. Firstly, most people deny that they are stressed or affected by internal or external factors. Secondly, the most important thing that you have is not Money...

ICTD International Centre for Training and Development

Developing Customer Service

A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this. Establishing a successful customer service program in your business requires commitment from yourself and your staff. You need to plan it, develop it,...