Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Certified Administration and Office Management Professional

This is a practical course designed to increase delegates’ understanding of the professional administrator in organizations. They will examine the different structures that organizations adopt and how these affect the system’s procedures, culture and the people who work in organizations. ...

ICTD International Centre for Training and Development

Preparation and Writing of Correspondence Reports

Improve your written communication skills in the workplace by learning proven writing techniques that will help you become a valuable employee who can write clear, concise, persuasive emails, correspondence, reports, briefs, submissions and other documents. Through discussing sample documents...

ICTD International Centre for Training and Development

Writing Effectively Briefing Notes

Briefing notes are an essential means for staff to inform, advice, and influence the decision-making process in public and private sector organizations. This workshop uses practical exercises to develop skills in writing effective briefing notes. You will learn techniques for planning, drafting,...

ICTD International Centre for Training and Development

Creative and Innovative Internal Customer Services

Most employees understand the importance of providing great external customer service, however, few understand the necessity for providing quality internal customer service. Without each employee treating others within the organization with the same care and respect as they would show a customer,...

ICTD International Centre for Training and Development

Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written...

ICTD International Centre for Training and Development

Managing Service Quality and Customer Satisfaction

In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands, successful companies are proactive in the way they manage quality and continuously seek to improve levels of customer...

ICTD International Centre for Training and Development

Managerial Writing Skills (Reports / Letters / Memos)

This course will build the knowledge and skills participants need to confidently communicate to various audiences in an effective and, when appropriate, influential way. It is designed for people who are proficient in the basics of writing, including grammar and mechanics. Participants learn to...

ICTD International Centre for Training and Development

The Professional Executive Assistant / pa

For most organizations, the most valuable resource is executive performance. The PA takes responsibility for much of the organization and coordination of an office. It is a task which calls for excellent planning and organizing skills, the ability to solve problems, to be tactful, and discreet,...

ICTD International Centre for Training and Development

Technical Writing for Admin pa & Secretaries

This workshop seeks to equip participants who do secretarial duties with techniques and tools on how to carry out their duties well and manage their own motivation as well as difficult people. Anyone who writes technical documents needs to be aware of the importance of writing for their...

ICTD International Centre for Training and Development

Effective Planning Skills for Office Administration

Any role where you support the efficient and effective running of an organization relies on you having a good set of administration skills and a great attitude. This course has been designed to provide administrators, assistant administrators, personal assistants, secretaries and anyone else in...