Best executive courses in Malaysia

ICTD International Centre for Training and Development

Stock Control Processes

This course is for those who want to understand and implement the essential tools for managing inventory in the supply chain. Participants are shown how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving reductions in inventory; eliminate...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Yeast in Food and Feed

ICTD International Centre for Training and Development

Project Management Leadership Skills

Countless numbers of projects undertaken by organizations in the private and public sectors significantly overrun the project schedule and budget, and as a consequence fail to achieve the organization’s financial and strategic objectives, often with sizable increases in costs and with substantial...

ICTD International Centre for Training and Development

Modern Leadership & Management Skills: Excellence, Quality, Innovation, Performance, Team Buikding, Behavioural Skills, Vision, Emotional & Time Management

ICTD International Centre for Training and Development

Optical Through the air Communication

ICTD International Centre for Training and Development

Supply Chain Management

This five-day course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization’s overall supply efficiency. Other concept included are the definitions of supply chains, identification procedures, an overview of methods, processes,...

ICTD International Centre for Training and Development

Role of Logistics in International Trade

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training programs looks at the essentials...

ICTD International Centre for Training and Development

Risk Based Inspection and Maintenance for Reinforced Concrete Structure

Systems should be developed, designed, and modified with reliability as a key goal. The attendees will apply practical tools for integrating engineering, business, operations, and maintenance perspectives into a total life cycle approach to asset and cost management. This course provides the...