Tan Tzann Chang

Tzann’s experience spans business and technology strategy, management and operation areas. He currently teaches business, technology and digital product strategy and management, and is the course manager for Digital Product Strategy stackable course. His past advisory engagements included business and technology governance and management, strategic sourcing, service delivery management, business startup and e-government development. He has over 30 years of experience in a variety of leadership, sales and operational roles with various MNCs, local and government organisations.

Educational Qualifications/Professional Certifications

• Bachelor of Science (Computer & Information Sciences), National University of Singapore
• Graduate Diploma in Business Administration, National University of Singapore
• SCS COMIT (Senior)
• TOGAF 8 & 9

Academic and Professional Experience

Member, Digital Products & Platforms Practice and Teaching Excellence Practice. Previous ISS appointments:

• Chief Examiner, Singapore Computer Society (SCS) Certification in IT Project Management (CITPM) and Certification for Outsourcing Management in IT (COMIT)
• Member, IT Steering Committee,
• Member, Crisis Management Committee,
• Acting Head, Information Services,
• Member, Project Management Practice,
• Chief, Advisory Practice,
• Member, Strategic IT Management Practice,
• Consulting Director (IT Outsourcing),
• Programme Director (IT Program Management & Information Systems) & Programme Director (IT Program Management)
• Client Delivery Executive & Senior Account Manager, US IT services organisation, 2001 –2005
• General Manager, Sales, US IT services organisation, 2005
• General Manager, Singapore IT services organisation, 2000 – 2001
• Country Sales Manager, European IT services organisation, 1998 – 2000
• Director of Business Development, Director of Sales & Sales Manager, US IT services organisation, 1994 – 1998
• Sales Manager, Japanese IT services organisation, 1993 – 1994
• Business Development Manager & Systems Engineer, European IT services organisation, 1989 – 1993
• Technical Consultant, Singapore IT services organisation, 1988 – 1989
• Information Systems Officer, Singapore government agency, 1987 – 1988