Professional Certificate in Digital Business Strategy

NUS Institute of Systems Science

NUS Institute of Systems Science


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Who should attend

This Professional Certificate course is useful for senior to top management leaders, business leaders, digital strategists or equivalent, who are leading or part of an executive team for strategising and overseeing the implementation of digital transformation for their organisation. The course will enable participants to gain an independent certification that verifies their knowledge and competency as a digital transformation leader.

This is an intensive hands-on 6 days course, and participants will expect to do prior readings, class preparation and engage actively in class discussions and projects. Participants will follow the curriculum offered for the same module in the Master of Technology in Digital Leadership program.


  • Given the strategic orientation of the module, participants should typically have at least 10 years of professional experience.
  • Participants should have some prior knowledge on digital business, basic understanding of agile business practices and how digital transformation enhances business competitiveness
  • Applicants may be required to furnish supporting document for consideration to join the course

About the course

Companies are facing tough competition in a fast-changing business environment. Having an effective digital business strategy is critical for companies to survive and flourish in a period when digital technologies have transformed customers’ expectations and behaviours as well as how the marketplace has given rise to new business models. There are companies thriving today that operate through notions such as co-creating value with customers, working in ecosystems to get things done, connecting with customers to foster shared values and allowing innovations at all levels. This course is an exposition of these ideas, taking participants on the journey of:

Value Co-Creation with Customers Value Realisation through Digital Product Offering to Customers (and Users) Value Delivery through Customer Engagement and Marketing Strategy Justify and Sustain Digital Investments to Maximise Value Delivery and Capture Every industry is becoming digital, and every organisation must transform for its digital future. The world of digital is rife with technologies that affect how organisations operate; more importantly, new technologies are rapidly appearing that will more and more rapidly change the world of tomorrow. This course provides an approach to transform an organisation into a digital business and sustain the transformation as it meets rapidly changing digital technologies.

Key Takeaways

At the end of the course, the participants will be able to:

  • Examine the framework to formulate a vision of the digital business and digital business strategy
  • Design a digital business strategy that comprise product strategy, customer and marketing strategy, digital capabilities, transformation roadmap etc.
  • Develop the digital product strategy by identifying, designing and monetising new digital product offerings
  • Adapt and apply innovative digital business models to enable the digital product strategy
  • Develop a customer and marketing strategy and plans to support the digital business
  • Create organisation transformation capabilities
  • Develop and justify business case for digital business and transformation
  • Drive and sustain digital transformation

What Will Be Covered

This course will cover:

  • How Leaders Think Strategically About Digital Business and Value Co-creation with Customers
  • Strategic Options for Realising Digital Business and Capturing Market Share
  • Developing Digital Product Strategy and Monetising the Digital Portfolio
  • Applying Digital Business Models to Enable the Digital Product Strategy
  • Creating the Customer and Marketing Strategy for Digital Business
  • Creating the Business Case and Transformation Roadmap to Drive Firm’s Digital Business Strategy
  • Sustaining the Digital Transformation that Enable Firm’s Digital Business Strategy


Lim Wee Khee

Ms Lim Wee Khee leads the Digital Innovation and Design practice at the Institute of System Science, National University of Singapore (NUS-ISS). The Digital Innovation & Design team focuses on developing and delivering curriculum and consultancy projects related to the areas of user experie...

Leong Mun Kew

Mun Kew is appointed as Director, Graduate Programmes of ISS. Prior to joining ISS, Mun Kew held multiple positions with the National Library Board, Singapore, as CTO, Deputy CIO & Director CIO Office, and Director, Digital & Knowledge Infrastructure Division. As Deputy CIO, he was respon...

Nicholas Tan

Nicholas Tan is Principal Lecturer and Consultant at the Institute of Systems Science, National University of Singapore. He has been designing and delivering enterprise technology solutions and services since 2000 in regional and global organisations in the hospitality, logistics, consumer packag...

Tan Tzann Chang

Tzann’s experience spans business and technology strategy, management and operation areas. He currently teaches business, technology and digital product strategy and management, and is the course manager for Digital Product Strategy stackable course. His past advisory engagements included busines...

Professional Certificate in Digital Business Strategy at NUS Institute of Systems Science

From  SGD 5 350$4,100
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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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