The Power of Accountability: Build Engagement, Collaboration and Trust
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Research shows that accountable teams flat-out perform better than less accountable ones. Employees are more committed to the work. Innovative problem-solving increases. Morale and engagement skyrocket. Customer service improves dramatically. But accountable teams don't just happen by chance or by mandate; accountability only results when a team collectively embraces it as a key value and views accountable behavior as a non-negotiable norm.
Time Allocation - Topics
- 10% What is accountability and why does it matter?
- 10% Why aren’t we more accountable?
- 25% Developing personal accountability – it starts with you
- 25% The CHORDS Model: Creating an accountable culture
- 20% Skills practice
- 10% Peer coaching
Primary -- LEADERSHIP DEVELOPMENT: Personal and team accountability, joint accountability, alignment, communication, growth and development, seeing the difficult challenges, greater personal and team ownership.
Secondary -- EXECUTIVE/CONTROLLING/EVALUATING: Personal development through feedback, personal initiative
Tertiary -- PLANNING/ORGANIZING: Self-esteem, personal pride of ownership