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The Power of Accountability: Build Engagement, Collaboration and Trust

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Research shows that accountable teams flat-out perform better than less accountable ones. Employees are more committed to the work. Innovative problem-solving increases. Morale and engagement skyrocket. Customer service improves dramatically. But accountable teams don't just happen by chance or by mandate; accountability only results when a team collectively embraces it as a key value and views accountable behavior as a non-negotiable norm.

Time Allocation - Topics

  • 10% What is accountability and why does it matter?
  • 10% Why aren’t we more accountable?
  • 25% Developing personal accountability – it starts with you
  • 25% The CHORDS Model: Creating an accountable culture
  • 20% Skills practice
  • 10% Peer coaching


Primary -- LEADERSHIP DEVELOPMENT: Personal and team accountability, joint accountability, alignment, communication, growth and development, seeing the difficult challenges, greater personal and team ownership.

Secondary -- EXECUTIVE/CONTROLLING/EVALUATING: Personal development through feedback, personal initiative

Tertiary -- PLANNING/ORGANIZING: Self-esteem, personal pride of ownership


Dr. Michael Brenner, president of Right Chord Leadership LLC, is an international leadership consultant, executive coach, keynote speaker, author, and professional musician. He has taught courses at Immaculata University, Temple University, and La Salle University in organizational behavior, nego...


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