Weatherhead School of Management

The Coach Approach: Initiating Dialogues for Effective Outcomes

Available dates

Feb 24, 2020
Cleveland, Ohio, United States
USD 695
USD 695 per day


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About the course

Coaching others is an important aspect of a manager's role. Yet, for many reasons, it is often difficult for managers to make the transition from directing, controlling and evaluating (traditional management methods) to having a coaching conversation. This skill building workshop will ground you in the underpinnings of coaching and offer a "coach approach" to managing others. Using real-life scenarios, you will gain helpful insights about your managerial style, give and receive coaching feedback, and leave with an effective model for framing and conducting intentional coaching conversations.


  • The relationship between emotional intelligence, leadership and coaching
  • A model for intentional coaching conversations
  • The components of building trust
  • Determining when and how to coach
  • Sharpening skills to deepen listening
  • Asking good questions
  • ## Learning Outcomes

As a result of attending this program, participants will:

  • Learn how to build a trusting relationship with those you coach
  • Develop the skills to initiate and sustain an effective coaching dialogue
  • Maximize the natural strengths and possibilities in those you coach for success

Who should attend

Anyone with responsibility for developing others or who wish to develop their coaching skills.

Trust the experts

Ellen Van Oosten

Ellen Van Oosten, PhD, received her MBA and PhD from Case Western Reserve University and her BS in electrical engineering from the University of Dayton. Van Oosten worked in engineering for many years before transitioning to academia. She joined the Weatherhead School of Management in 1995 and ha...


Meg Seelbach

Meg Seelbach is a Weatherhead Affiliate Instructor who brings nearly 20 years of experience as a consultant, trainer, and coach specializing in emotional intelligence, leadership, communication, and team effectiveness. Since the beginning of 2005, Meg has been a coach for the Academic Careers in...


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