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American Management Association

Powerful Communication Techniques

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Next dates

Apr 25
USD 279
May 22
USD 279
Jun 26
USD 279
+8 more options


This online communication skills training can help you be more effective within any organization.

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure. Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.

What You Will Cover

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications - and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal
  • Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say
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Craft and Deliver Your Message With Authority and Authenticity - Powerful Communication

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Next dates

Jun 12
Irving, TX, USA
Jun 13
New York, NY, USA
Aug 22
Toronto, ON, Canada

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Effective communication can impress people but powerful communication can move people to action. This course identifies the elements of powerful communication and teaches the participants how to harness and utilize their own individual skills to become a communicator that persuades, inspires, and transforms. The course will be highly interactive with group exercises, skills assessment, demonstrations, critiquing and opportunity for on-site application.

Time Allocation - Topics

10% The components of powerful communication

  • Identify the elements of powerful communication
  • Assess your current communication skills

25% Powerful Communication requires real connection

  • Connect not just communicate
  • Being more relatable
  • Gaining and building credibility
  • Turn perceptions into persuasion

10% Excel at Listening

  • Define and hone active listening skills
  • Hear what is not being said
  • Listening to what your audiences hears

25% Crafting a Powerful Message

  • Understanding and identifying your target audience
  • How to “story arc” your message
  • Choose the most effective words to boost the power of your message
  • The power of storytelling, illustrations, and demonstration
  • Identifying and avoiding common pitfalls in crafting your message

30% Delivering your message

  • Wow them in the first 20 seconds
  • What you say without saying a word (nonverbal communication)
  • How to get over anxiety and nervousness


Primary -- LEADERSHIP DEVELOPMENT: Executive Development, Communicating with Influence, Effective Presentations

Secondary -- PLANNING/ORGANIZING: Evaluating Alternative Solutions, Developing Specific Plans




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