Communicating With Impact

Weatherhead School of Management

How long?

  • 1 day
  • in person

Weatherhead School of Management

Disclaimer

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Full disclaimer.

Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Who should attend

This seminar is appropriate for anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator.

About the course

Communicating...it is and has always been one of the most critical skills for managers and professionals. In this practical and engaging presentation, you will learn the new 6-Step IMPACT process to improve communication and achieve greater results, based on Patrick’s book “Communicating with IMPACT“. This dynamic program will help you to develop your communication skills -- listening as well as speaking, verbal as well as non-verbal and written. You will learn to capitalize on your strengths and minimize your weaknesses.

Topics

  • Communication skills inventory
    • Identify strengths and areas for improvement
  • Learn and apply the IMPACT Process:
  • Intentional Communication
    • Crafting a strategic intention statement
    • Outcome thinking
    • The power of why
  • Message Management
    • Non-linear outline technique
    • Various methods to articulate your message
    • Challenges of linear communication
    • Impact of non-verbal communication
  • Personalize Content
    • Utilizing the 4 Personality Styles to build trust and deeper relationships
    • How to adapt your communication to each style
    • Dealing with difficult styles
  • Activated Engagement
    • Influencing others through listening techniques
    • 3 reasons employees are dissatisfied with their supervisors
    • 7 ways to engage the receiver
    • Thought/speech ratio
  • Clarified Meaning
    • Selective Perceptive
    • Five listening skills to check for understanding
    • Two ways to summarize to reduce errors
  • Transformational Results
    • Two ways to transform words into actions to get greater results
    • Shift the mindset of the receiver to overcome barriers
    • Power of positive reinforcement
  • Personal Action Planning Time - to apply the newly learned skills
    • IMPACT Worksheet - Attendees also receive a bonus brochure, The IMPACT Worksheet, which features the IMPACT process steps to help participants apply the process back at work

Learning Outcomes

As a result of attending this program, participants will:

  • Identify the 6 principals to Communicating with IMPACT
  • Increase your understanding of the 4 communication styles to developing and sustaining powerful relationships
  • Know how to actively listen to overcome communication barriers and connect with others
  • Recognize the impact of non-verbal behavior on your message
  • Learn techniques to check for understanding and increase performance
  • Practice using the IMPACT process to change how you communicate both verbally and nonverbally in the workplace
  • Develop an "Action Plan" to practice and implement newly learned skills on the job to improve communication skills

Experts

Patrick Donadio

Patrick Donadio, MBA, is a Certified Speaking Professional (CSP™) and Master Certified Coach (MCC). Since 1986, he has guided leaders and their organizations with powerful presentations and one-on-one business communications coaching. From the boardroom to the classroom he teaches others how to l...

Communicating With Impact at Weatherhead School of Management

From  $695

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.