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ICTD International Centre for Training and Development

Maintenance Leadership & Technology

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Maintenance leadership transforms maintenance from being purely reactive to being proactive and increasing plant up time. In this program, you will cover:

  • Adopting the right leadership style for different circumstances
  • The steps required to build a reliability culture in the organization
  • Using leadership to enhance commitment and productivity
  • Leveraging the skills knowledge and energy of everyone in the organization

Course Objectives

Upon successful completion of this course, the delegates will be able to:

  • Understand the elements of maintenance leadership
  • Obtain a clear understanding of business benefits of a reliability culture
  • Develop a work force using these principles
  • Get an opportunity to share their ideas and current practices

Course Outline

The program covers all the essential skills needed to provide the correct maintenance leadership. The program will concentrate on the skills required to lead staff, motivate staff, communicate with staff and manage the outcomes expected by higher management within the organization. All participants will return to their organizations with a developed action plan to implement their learning from the program into their daily routine at work.

### Day 1

Leadership and the Maintenance Culture

  • Business Excellence Model & Leadership
  • What we mean by maintenance leadership
  • The vision and mission
  • Designing an organization to support the vision and mission
  • Difference between management and leadership
  • Case study examples

Day 2

Leadership Elements: Developing Individuals

  • Empowering Leader
  • Maintenance Metrics
  • Auditing and benchmarking
  • Setting Expectations and Standards
  • Coaching & Feedback
  • Motivation
  • Personal Improvement Plan

Day 3

Workforce Development: Building a Team Spirit

  • Team working
  • Communication
  • Change management
  • Cross–skilling
  • Problem solving

Day 4

Reliability Strategies: Maintenance Tasks

  • The benefits of a reliability culture
  • Preventive maintenance
  • Predictive maintenance
  • Proactive maintenance
  • Reliability centered maintenance

Day 5

Technology Accelerators: The Role of Computer Systems

  • Computer maintenance management systems
  • Planning and scheduling
  • Predictive maintenance systems
  • Inventory control
  • Links to process systems

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is intended for personnel who are either already leaders or those who are aspiring leaders from engineering/design, production and maintenance.


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