General Manager Program

UNSW Business School

How long?

  • 5 days
  • in person

UNSW Business School


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Who should attend

Our most senior, flagship leadership program designed to help senior leaders operate more effectively in ambiguous, competitive, complex and dynamic work environments. Typical participants include current General Managers or Functional/ Divisional Heads aspiring to become General Managers, as well as executives within small to medium sized enterprises.

About the course

Lead strategically. Navigate complexity. Drive performance.

As a General Manager, you need to navigate an increasingly complex environment where business as usual is constantly being disrupted. You must have the interconnected capabilities to lead people through unchartered territory while also continuing to create value for your organisation.

For more than 30 years, leaders have turned to the AGSM General Manager Program to build the leadership capabilities, functional knowledge, and strategic insight to drive organisational performance. You will build the skills, knowledge and confidence to respond to the challenges of today and prepare for those of tomorrow, learning how to shape the culture and your leadership to enable your organisation to achieve its goals.

Key Outcomes

You will return to work with new capabilities, techniques, executive practices and mindsets to lead your business unit with confidence, shape the play and respond to disruption. You will also have a professional network of general managers from diverse backgrounds.

Led by our experienced program team, and bringing together academic experts and industry leaders, you will develop the capabilities, perspectives, practices and mindsets to:

Drive performance

  • Lead with an adaptive mindset
  • Apply techniques to drive performance in an increasingly complex environment
  • Understand how to create and sustain a performance culture
  • Build an understanding of your organisation's value proposition and how you can better serve your clients and stakeholders
  • Develop executive practices that shape the culture of performance

Lead strategically

  • Develop your strategic leadership capabilities
  • Assess systemic risk
  • Make more informed, confident investment decisions
  • Build the skills and tools to lead systemically

Respond to disruption

  • Identify trends and anticipate challenges
  • Dissect and respond to complex business challenges
  • Innovate in process, platforms, and culture

Communicate with impact

  • Develop the communication skills to increase your presence, impact and influence
  • Increase trust and engage others on a deeper level
  • Lead and engage people through change

Build connections and influence

  • Learn how to use informal networking to build connections and increase your professional network
  • Understand how to navigate and leverage power dynamics to increase your influence

Program Experience

The General Manager Program is a unique immersion experience. Taking place over 5 days, you will stay at our residential conference facilities in Sydney’s eastern suburbs (accommodation and catering is included in your program fee.)

The residential format creates an intensive learning environment that builds strong connections, formulates new perspectives and changes mindsets and behaviours. You will take part in a powerful combination of dynamic online pre-work modules, experiential activities, group discussions and cutting-edge simulations to take your leadership to the next level.


Patrick Sharry

Patrick is an expert facilitator with extensive experience working with senior executives across a diverse range of industries including financial services, internet technology and international trade. He is regularly engaged to assist with complex workplace and leadership issues for organisation...

Rosamund Christie

Rosamund’s work focuses on adaptive leadership and she includes amongst her clients in this domain the National Australia Bank, CSIRO, Boral, Sensis and APRA-AMCOS. She is a highly experienced executive coach with a particular interest in coaching first-time CEOs and has coached individuals from...

Josephine O'Reilly

Josephine has substantial global experience in delivering workshops and individual sessions in communication and presentation skills with people in business at all levels. She is a champion improviser, having performed with the world's finest, and is acknowledged as one of Australia's leading im...

Chris Adam

The School of Banking and Finance’s Professor Chris Adam is to retire from the UNSW Business School at the end this month. He will however continue his long association with the University, and has been appointed an Emeritus Professor of UNSW Sydney. Professor Chris Styles, Dean of the UNSW Bus...

Matthew Byrne

Matthew Byrne works with managers and leaders in aligning personal strategy to corporate strategy as well as developing leadership styles that enable them to identify and leverage value. The driving force in Matthew’s career has been to seek innovative, effective and profitable relationship st...

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General Manager Program at UNSW Business School

From  AUD 14 850$11,112
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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.