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Available dates

Dec 2—6, 2019
5 days
Sydney, Australia
AUD 14300 ≈USD 9801
AUD 2860 per day


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About the course

Lead strategically. Navigate complexity. Drive performance.

With a history of developing successful leaders for over two decades, the AGSM General Manager Program is a unique experience that will challenge you to become a stronger leader, extend beyond your current expertise, and build strategic leadership capabilities to drive organisational performance.

What you'll learn

Working with a group of high-calibre general managers from across a diverse range of industries, you will develop the perspectives, mindsets, capabilities and frameworks to:

  • Lead, think and act strategically
  • Create and sustain a performance culture
  • Build and invest in teams and organisational resources
  • Communicate with presence, impact and influence to increase trust and engage stakeholders
  • Engage and lead others through change more effectively
  • Navigate and leverage power dynamics
  • Use informal networking techniques to build relationships and increase engagement
  • Identify, dissect and solve complex business challenges
  • Innovate in processes, platforms and culture
  • Use the power of data to anticipate rather than follow
  • Make more informed, confident investment decisions
  • Understand, measure and assess systemic risk
  • Manage mental and physical wellbeing to combat stress and burnout

How you’ll learn

The General Manager Program is a unique immersion experience. Taking place over 5.5 days, you will stay at our residential conference facilities in Sydney’s eastern suburbs (accommodation and catering is included in your program fee.)

The residential format creates an intensive learning environment that builds strong connections, formulates new perspectives and changes mindsets and behaviours.

You will take part in a powerful combination of dynamic content, site visits, experiential activities, simulations, practical tools and wellbeing sessions to take your leadership to the next level.


Lead strategically

The ability to think and act strategically is the hallmark of a successful general manager. Facing uncertainty and ambiguity, managing competing priorities and navigating complexity requires the discipline to allocate resources effectively, challenge the status quo and make decisions rapidly. You’ll build a decision-making toolkit, understand and address the challenges of strategic leadership and learn to apply these principles in pressure situations.

Create a performance culture

Workplace culture is a significant driver of business outcomes. You’ll learn how to assess the status quo and create a stronger culture, leveraging the drivers of cultural transformation.

Communicate with presence and impact

Great leadership is defined by the ability to adapt physical presence and communication style to the situation. You’ll learn how to build trust, enhance your leadership presence and communicate with authenticity to increase and sustain team engagement.

Lead through change

Change leadership is integral to the success of your business. You’ll learn how to engage hearts and minds, connect with the values of others, and apply the principles of persuasion to strength your transformation programs and sustain team performance.

Navigate power and politics

Understanding and leveraging power dynamics is an important leadership skillset. You’ll learn how to navigate power and politics strategically, use informal networking techniques to build relationships and manage stakeholders with confidence.

Understand finance and risk

As a leader, you are called upon to make financial decisions on a daily basis. You’ll build your analytical and critical thinking skills to assess risk and make stronger, more informed investment decisions.

Maintain wellbeing

Managing your stress levels is critical to sustainable leadership. You’ll develop an understanding of core wellbeing principles and apply mental and physical techniques to combat burnout.

Trust the experts

Patrick Sharry

Patrick is an expert facilitator with extensive experience working with senior executives across a diverse range of industries including financial services, internet technology and international trade. He is regularly engaged to assist with complex workplace and leadership issues for organisation...


Rosamund Christie

Rosamund’s work focuses on adaptive leadership and she includes amongst her clients in this domain the National Australia Bank, CSIRO, Boral, Sensis and APRA-AMCOS. She is a highly experienced executive coach with a particular interest in coaching first-time CEOs and has coached individuals from...


Josephine O'Reilly

Josephine has substantial global experience in delivering workshops and individual sessions in communication and presentation skills with people in business at all levels. She is a champion improviser, having performed with the world's finest, and is acknowledged as one of Australia's leading im...


Chris Adam

The School of Banking and Finance’s Professor Chris Adam is to retire from the UNSW Business School at the end this month. He will however continue his long association with the University, and has been appointed an Emeritus Professor of UNSW Sydney. Professor Chris Styles, Dean of the UNSW Bus...


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AGSM General Manager Program