Change Management

Businesses don’t succeed by standing still. Close scrutiny of products, services, and systems will always reveal room for positive change. And helping people handle change by adapting to new realities and adopting new behaviors is one of the toughest challenges managers face today. Without the right leadership and communication skills, even the best decisions will be difficult to implement.

How You Will Benefit

• Learn the 10 steps to effectively implement organizational change
• Reduce resistance and enhance commitment to change initiatives
• Employ various techniques and strategies for dealing with stakeholders to build their commitment
• Help leaders learn to be effective sponsors of change
• Learn about the emotional and psychological “transitions” that occur when people go through significant change and strategies for effectively helping people transition more effectively

Agenda

Day 1 - Understand the Forces For and Against Change

• Understand the impact of change on your employees
• Develop a change plan
• Examine the Kurt Lewin change theory, along with other theories of change
• Explore six change strategies that reduce resistance and enhance commitment to change initiatives

Day 2 - How to Build an Effective Change Implementation Plan

• Learn a change leadership model and how to apply it in a complex change environment
• Employ different strategies for dealing with various stakeholders
• Develop your personal resilience in the face of resistance
• Understand how systems thinking can help manage complex change
• Grasp the essentials of change planning and apply them to different change scenarios

Schedule

FIRST DAY - Includes breakfast, lunch, breaks and dinner

• Check-In and Breakfast 7:30 a.m. - 8:15 a.m.
• Course 8:15 a.m. - 5 p.m.
• Dinner 4:30 p.m. - 10 p.m.

LAST DAY - Includes breakfast, lunch and breaks

• Breakfast 7:30 a.m. - 8:15 a.m.
• Course 8:15 a.m. - 3:15 p.m.
• Dinner 4:30–10 p.m.