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University of California, Davis

Becoming a Trusted Leader

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About the course

Studies have shown over and over that trust is a key contributor to leadership success. Being able to inspire the trust of your team is critical to any leader’s career success.

This program has been designed to introduce you to the topic of leader trustworthiness. Using exercises, videos, and case studies the program will help you to understand:

  • Why being trusted is essential to leadership effectiveness
  • How your current trust relationships reveal your individual propensities for building specific types of trust (e.g., competence-based trust vs. contractual-based trust)
  • How you can demonstrate trustworthiness as a successful leader
  • How you may be undermining your own trustworthiness through behavior and communication

The workshop uses Roger Mayer’s well-known model of trustworthiness that is based on the constructs of integrity, competence, and benevolence, as well as the facilitator’s extensive experience researching trustworthiness among business leaders.

Learning Objectives & Program Benefits

Becoming a trusted leader has a number of tangible and immediate benefits:

  • Improved creative collaboration and innovation
  • Enhanced learning and knowledge generation in teams
  • Better group decision making
  • Stress reduction for both leaders and followers

In addition, being a trusted leader has a number of less tangible and longer-term benefits, such as enhancing the general reputation of organizations and groups being led and the ability for these groups and organizations to rebound from setbacks.

Who should attend

  • Individuals who, at least occasionally, lead teams, groups, or other individuals toward a common goal
  • Individuals who lead volunteer efforts
  • Individuals who serve as the public face of a team, group, or organization
  • Individuals who lead creative collaborations

Trust the experts

Kimberly Elsbach

Research Expertise: Leadership in organizations, perception and management of individual and organizational images, identities and reputations, especially images of legitimacy, trustworthiness and creativity Courses Taught : The Individual & Group Dynamics, Negotiation in Organizations, Busin...


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