Best executive courses in London (United Kingdom)

ICTD International Centre for Training and Development

Active Listening Skills

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said.   Communication breaks down without effective listening skills which is why listening is usually the first place...

ICTD International Centre for Training and Development

Scenario Thinking for Strategic Planning

Strategic thinking and planning are now an essential part of a leader's daily work. In order to maintain their organization's competitive edge, leaders at all levels of an organization need to evaluate and priorities work, according to strategic goals. A successful strategic process engages...

ICTD International Centre for Training and Development

Better Communication Skills at Work

PR and Communications are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed in which communications can be experienced, from local to global. In this program you will learn: The tools and techniques required to manage reputation in a...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Public Relation Etiquette, Protocol, Ceremonies and Dealing With VIPs

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal...

ICTD International Centre for Training and Development

Manpower Budgeting, Planning & Control

This course will provide delegates with the skills needed to fully understand the costs involved with HR that allow them to present a realistic case to management. It will feature case studies, business simulation and practical group exercises to show delegates how to prepare, monitor and control...