Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Building Customer Relationship

After completing the program, delegates will be equipped with the tools, models, skills and confidence to improve and enhance current practices, develop new processes and monitor their success. This program will help delegates become customer service champions and equip them with the appropriate...

ICTD International Centre for Training and Development

Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence

A company’s most vital asset is its customers. Without them, we could not exist in business. When you satisfy our customers, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations which...

ICTD International Centre for Training and Development

High Performance Road map to Customer Service Excellence

Obsession with the customer is the single most vital factor in business success today! The main priority in any business must be to win and keep the customer, with emphasis on building a growing customer base. Failure to do so simply means no profits, no growth, no jobs, and no business! Success...

ICTD International Centre for Training and Development

Safety Audit, Hazards Identification & Site Inspection

The course will cover what hazards are, how we identify them in the workplace and how they can affect people, property and cause loss to a business. How we assess risk and plan to reduce risk. What are Inspection and Audits and how they can be used to improve the Health & Safety of employees...

ICTD International Centre for Training and Development

Safety and Environmental Management Programs (SEMP) for Offshore Oil and Gas Operations and Facilities

ICTD International Centre for Training and Development

Advanced MS Access

This advanced Microsoft Access training course will build on your existing skills to teach you advanced techniques for making the most of Access’s functionality. Microsoft Access is a very popular and widely used database program enabling the user to manipulate data in a wide variety of ways....

ICTD International Centre for Training and Development

CISSP: Certified Info Systems Security Professional

In this course, participants will analyze a wide range of information systems security subjects that are organized into 8 domains for CISSP exam certification. Course Objectives Upon successful completion of this course, students will be able to: Analyze information systems access...

ICTD International Centre for Training and Development

Network Security

This course provides participants with the knowledge and skills to begin supporting network security within an organization. Participants who complete this course will be able to identify security threats and vulnerabilities, and help respond to and recover from security incidents. This course...

ICTD International Centre for Training and Development

Effective Business Decisions Using Data Analysis

This interactive course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational...

ICTD International Centre for Training and Development

Enterprise Data Security & Risk Management

Data security for today's organizations is an ever increasing difficult task, especially with the increasing sophistication and volume of attacks aimed at stealing information. Protecting data becomes an perpetual challenge, with the view of an increased usage of mobile devices, such as laptops...