Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Strategic Internal Communications

The recessionary global economic conditions experienced following global market turmoil in the later part of 2008 impacted on organizations across the globe. In these times, the organizations at the forefront of good business practices – including best practice internal process and communication...

ICTD International Centre for Training and Development

Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a...

ICTD International Centre for Training and Development

High Impact Communication Skills

This communications skills training course helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life. Learn to understand how you communicate, how others communicate and how to...

ICTD International Centre for Training and Development

Selling Skills for Customer Service

This training program teaches basic selling skills, introducing participants to tools and techniques for selling in a way that makes it easy for buyers to buy. It is designed to build confidence in making the initial contact with the potential client or customer. To underpin our sales training,...

ICTD International Centre for Training and Development

Maximizing Customer Satisfaction in a Technical Environment

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working...

ICTD International Centre for Training and Development

High Performance Road map to Customer Service Excellence

Obsession with the customer is the single most vital factor in business success today! The main priority in any business must be to win and keep the customer, with emphasis on building a growing customer base. Failure to do so simply means no profits, no growth, no jobs, and no business! Success...

ICTD International Centre for Training and Development

Advanced MS Access

This advanced Microsoft Access training course will build on your existing skills to teach you advanced techniques for making the most of Access’s functionality. Microsoft Access is a very popular and widely used database program enabling the user to manipulate data in a wide variety of ways....

ICTD International Centre for Training and Development

Data Warehousing

Data Warehousing has become an essential business tool for making informed decisions. This course introduces students to data warehousing concepts and emphasizes a hand on approach to reinforce the theory. A large project is used to design and develop a data warehouse. Star schema, fact tables...

ICTD International Centre for Training and Development

CISSP: Certified Info Systems Security Professional

In this course, participants will analyze a wide range of information systems security subjects that are organized into 8 domains for CISSP exam certification. Course Objectives Upon successful completion of this course, students will be able to: Analyze information systems access...

ICTD International Centre for Training and Development

Information Security Management

An overview of functions relevant to management-oriented security focus. While information has become more easily accessible and readily available, the associated risks and security threats have not only increased in number, but also complexity. As a result, the importance of ensuring that an...