Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Developing Effective Telephone Skills

Developing effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and its use is often taken for granted in the way we speak to our customers, the way relationships are forged or broken and the way information is relayed. The ability...

ICTD International Centre for Training and Development

Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence

A company’s most vital asset is its customers. Without them, we could not exist in business. When you satisfy our customers, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations which...

ICTD International Centre for Training and Development

High Performance Road map to Customer Service Excellence

Obsession with the customer is the single most vital factor in business success today! The main priority in any business must be to win and keep the customer, with emphasis on building a growing customer base. Failure to do so simply means no profits, no growth, no jobs, and no business! Success...

ICTD International Centre for Training and Development

Safety Audit, Hazards Identification & Site Inspection

The course will cover what hazards are, how we identify them in the workplace and how they can affect people, property and cause loss to a business. How we assess risk and plan to reduce risk. What are Inspection and Audits and how they can be used to improve the Health & Safety of employees...

ICTD International Centre for Training and Development

Safety and Environmental Management Programs (SEMP) for Offshore Oil and Gas Operations and Facilities

ICTD International Centre for Training and Development

Pump Technology and Overhauling

Pumping systems account for nearly 20% of the world’s electrical energy demand and range from 25-50% of the energy usage in certain industrial plant operations There are lots of pump types available, but which one is right for you? Understanding which pump type is right for your application is...

ICTD International Centre for Training and Development

Multi Stage Pump Overhauling

Pumping systems account for nearly 20% of the world’s electrical energy demand and range from 25-50% of the energy usage in certain industrial plant operations There are lots of pump types available, but which one is right for you? Understanding which pump type is right for your application is...

ICTD International Centre for Training and Development

Industrial Boilers Operation, Maintenance and Troubleshooting

ICTD International Centre for Training and Development

Steam System Assessment

Steam systems often constitute a large portion of an industrial site’s utility bill but on many sites, little attention is paid to how efficiently these systems are run. There are various optimization opportunities which exist within a steam system that can lead to large financial savings. Some...

ICTD International Centre for Training and Development

Water Flooding