Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Selling Skills for Customer Service

This training program teaches basic selling skills, introducing participants to tools and techniques for selling in a way that makes it easy for buyers to buy. It is designed to build confidence in making the initial contact with the potential client or customer. To underpin our sales training,...

ICTD International Centre for Training and Development

The Power of Customer Service – an Intensive Development Program

It is essential to accurately measure what your customers want and to develop breakthrough strategies to serve their needs. How satisfied are your customers and how does your organization’s customer satisfaction level compare with that of your competitors? The heart of any organization can be...

ICTD International Centre for Training and Development

Advanced Process Hazard Analysis (PHA)

The course includes interactive workshops, allowing team members to act as HAZOP Facilitators & Scribes using standard process examples or the clients' own examples. This course can also be modified to allow on-site facilitation of a PHA by our HAZOP Team Leader where the client's trained...

ICTD International Centre for Training and Development

Project Management Professional Program: Planning and Implementing Project Management Office (PMO)

Over the last few years, the relevance of PMO in the organization has grown tremendously because PMOs have increased the project success rates and made project delivery more standardized and predictable. The PMOs are evolving with time and the PMO maturity level has been increasing. It is...

ICTD International Centre for Training and Development

Topological Error Analysis in Electrical Network

ICTD International Centre for Training and Development

Power System Blackouts

In 1882 Sir Thomas Edison built the world’s first electricity generating station in New York. The supply of Electricity spread rapidly across the globe in the ensuing years. Today, over a century later, the use of electrical energy has become commonplace. Industry and the public at large are...

ICTD International Centre for Training and Development

Compensation and Benefits for HR

In all organizations the Human Resource is the greatest expense, so it is important that the administration of Compensation and Benefits is of the highest quality. Well trained Remuneration staff are able to monitor the systems in place and add a strategic perspective. This exciting new...

ICTD International Centre for Training and Development

Developing Skills for HR Manager Using Dacum

In today’s challenging and competitive global market, employee engagement is paramount, as is retaining talent within the organisation. Therefore anybody with a responsibility for managing staff requires an understanding of HR Management best practice in order get the best out of their team,...

ICTD International Centre for Training and Development

Negotiation and Conflict Management in Organizations

The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organisation. Not only does developing these skills allow us to negotiate better deals by creating and then claiming value, but it also enables us to manage teams more...

ICTD International Centre for Training and Development

Certified Administration and Office Management Professional

This is a practical course designed to increase delegates’ understanding of the professional administrator in organizations. They will examine the different structures that organizations adopt and how these affect the system’s procedures, culture and the people who work in organizations. ...