Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Competencies: Design, Development and Implementation

It has become increasing important to be able to objectively assess the competency of personnel with an organization, whether for reviews, interviews, promotion, performance management, as some typical examples, in order to assess their technical capability or defining talent and high potential. ...

ICTD International Centre for Training and Development

Training Needs Analysis & Evaluation Identify the Real Training Needs of Your Organization & Evaluate the Effectiveness of Training Solutions

For an organization, one might go one step further and revise Anatole’s saying to end as, “…what you need to know and what you don’t.” If an organization is going to be successful in reaching its goals, your staff must be trained in what they must know to reach those goals. The responsibility of...

ICTD International Centre for Training and Development

Essential Skills for the HR Professional: Strategic Human Resources Management, Human Resources Kpis: Benchmarking HR Performance, Strategic Recruitment, Interviewing & Selection, Career Development & Succession Planning Strategies

ICTD International Centre for Training and Development

Public Relations & Media and Change Management in Organizations

Public relations can and should make an important contribution in helping to form an organization’s ideas about what it is, what it should do and what its publics want and expect from it. Course Objectives Understand the principles of public relations and effective media...

ICTD International Centre for Training and Development

Fundamentals and Strategies of Success in Public Relations Management

This training course in PR Management has been designed to help delegates improve their strategic thinking when designing a PR campaign. The training provides them a comprehensive overview of the most effective Public Relations Management tactics that can make a difference in their...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...