Best executive courses in Malaysia

ICTD International Centre for Training and Development

Techniques for Pavement Rehabilitation

Pavement rehabilitation is defined as a structural or functional enhancement of a pavement which produces a substantial extension in service life, by substantially improving pavement condition and ride quality. Pavement maintenance activities, on the other hand, are those treatments that preserve...

ICTD International Centre for Training and Development

Modern Electrical Power Systems

Current practice is reviewed to establish a sound understanding of the underlying principles of power system transmission, distribution, operation & control with an emphasis on the developments taking place, as a result of: New forms of generation Load interconnection CO2 Emissions...

ICTD International Centre for Training and Development

Maintenance Planning, Scheduling & Work Control

ICTD International Centre for Training and Development

IT Security Management

ICTD International Centre for Training and Development

Gas Condensate Network Layout & Operations Development

It typically takes several years for young university graduate engineers to master practical methods used in the process industry to solve problems. Gas condensate Layout/Design and Operations Development Practices is an intensive course for young process engineers to bridge the gap between...

ICTD International Centre for Training and Development

Effective Purchasing Management

It is time for Purchasing to move from the low value, transaction, and administrative focus to being the high value strategically focused organization that’s adds competitive advantage to the organization. Bringing competitive advantage means applying the best practices implemented by world-class...

ICTD International Centre for Training and Development

Stock Control Processes

This course is for those who want to understand and implement the essential tools for managing inventory in the supply chain. Participants are shown how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving reductions in inventory; eliminate...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Yeast in Food and Feed