Best executive courses in Malaysia

ICTD International Centre for Training and Development

Measuring the ROI of HR Department

Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship capital. Your challenge today is to...

ICTD International Centre for Training and Development

Creative & Innovative Management for Supervisors and Middle Management

Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills, supervisory skills training and time management skills—everything you need to manage people effectively. Course Objectives ...

ICTD International Centre for Training and Development

Credit Risk Models

Credit risk management continues to constitute the greatest challenge to banks, other lenders and regulators worldwide. As witnessed by the Enron debacle and a number of other credit surprises, upgrading knowledge in new credit techniques is a serious issue in the international banking...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Basic Training & Vessel Induction for Non Marine

ICTD International Centre for Training and Development

Foundation of Digital Satellite

ICTD International Centre for Training and Development

Air Conditioning Systems Design, Selection, Operation, Maintenance and Troubleshooting

This course describes the main components of a heating, ventilation and air conditioning system in details. It will start by introducing the basics of a theoretical system and its performance analysis. Then, an overview of the system components will be highlighted together with the construction...

ICTD International Centre for Training and Development

Legal Translation & Memo Writing

This resource explains two dominant ideas in professional writing that will help you produce persuasive, usable resumes, letters, memos, reports, white papers, etc. This section outlines the concepts of rhetorical awareness and user-centered design, provides examples of these ideas, and it...

ICTD International Centre for Training and Development

Warehouse & Store Management

Warehouses and stores are often under-rated operations in organizations, yet they are essential in providing customer service. The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores. This module therefore: ...

ICTD International Centre for Training and Development

Elements of Applied Process Engineering