-

Professor of Social Work at -

US and UK Training Expert: Customer Service for Tech Support, Internal Customer Service, Performance Management

Mendoza College of Business

David E. Gallo Professor of Business Ethics at Mendoza College of Business

Syracuse University

Associate Professor, Sociology at Syracuse University

Harris School of Public Policy

McCormick Foundation Professor at Harris School of Public Policy

Rotman School of Management

Assistant Professor of Marketing, Department of Management, University of Toronto ScarboroughResearch Fellow of the Behavioural Economics in Action Research Cluster at Rotman School of Management

Kenan-Flagler Business School

Professor of the Practice of Strategy and Entrepreneurship at Kenan-Flagler Business School

Darla Moore School of Business

SmartState Endowed Chair and Director, Center for Innovation and Commercialization, Professor at Darla Moore School of Business

Alliance Manchester Business School

Senior Lecturer at Alliance Manchester Business School

Rady School of Management

Lecturer at Rady School of Management