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Associate Professor at -

Tuck School of Business at Dartmouth

E.B. Osborn Professor of Marketing at Tuck School of Business at Dartmouth

Harvard Business School

UPS Foundation Professor of Service Management, Emeritus at Harvard Business School

Fuqua School of Business

Sanford School of Public Policy

Professor of Business Adminstration at Sanford School of Public Policy

Associate Professor at Fuqua School of Business

Fuqua School of Business

Senior Associate Dean, Executive Programs and R.J. Reynolds Professor at Fuqua School of Business

Carlson School of Management

Associate Professor of Marketing at Carlson School of Management

Harvard Business School

Lovett-Learned Professor of Business Administration at Harvard Business School

UNSW Business School

Associate Professor of Finance and Scientia Fellow Alumni in the School of Banking and Finance at UNSW Business School

Mendoza College of Business

Professor Emeritus at Mendoza College of Business

Stanford Graduate School of Business

The Bowen H. and Janice Arthur McCoy Professor of Ethics, Psychology, and Leadership at Stanford Graduate School of Business