Zeynep Ton
Professor of the Practice, Operations Management at Sloan School of Management
Biography
Sloan School of Management
Zeynep Ton is a Professor of the Practice at the MIT Sloan School of Management.
Zeynep's research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her work has been published in a variety of journals, including Organization Science, Production and Operations Management, and the Harvard Business Review.
In 2014, Zeynep published her findings in a book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. The book draws on 15 years of research to show that the key to offering good jobs to employees, great service to customers, and superior returns to investors is combining investment in employees with specific operational choices that increase employees’ productivity, contribution, and motivation.
After her book was released, company exeutives started reaching out to Zeynep to understand how to implement the Good Jobs Strategy in their organizations, or to describe how they were already adopting the strategy. Zeynep cofounded the nonprofit Good Jobs Institute to help them transform through assessments, workshops, and longer term partnerships.
Prior to MIT Sloan, Zeynep spent seven years at Harvard Business School. She has received several awards for teaching excellence both at HBS and MIT Sloan.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the US on a volleyball scholarship from the Pennsylvania State University. She received her BS in industrial and manufacturing engineering there and her DBA from the Harvard Business School.
Videos
What Could Go Right? Episode 2: The Future of Work with Zeynep Ton & Joan C. Williams
Ford Foundation, MIT Sloan School of Management on Turning Values into Action
Zeynep Ton, MIT | MIT Expert Series: Good Jobs Strategy
5 Big Ideas in Inequality Series: Good Jobs - V
The Good Jobs Strategy: Zeynep Ton
Keynote: Good Jobs Strategy
MIT Sloan Experts Series – Zeynep Ton: The Business Case for Good Jobs
We need good jobs and we can have them! Rita McGrath and Zeynep Ton Fireside Chat Full Session
Faculty Session: Zeynep Ton
Episode #27: Zeynep Ton on The Good Jobs Strategy
Zeynep Ton, MIT Sloan | Operational Excellence: Powered by Conscious Capitalism | 2015 CEO Summit
The Good Jobs Strategy: Zeynep Ton at TEDxCambridge 2013
Book Talk on The Good Jobs Strategy with Economist Zeynep Ton
Could We Make Even the Worst Jobs, Great Jobs?
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