Yong Pin Zhou

Education

• PhD University of Pennsylvania (2000)
• MA University of Pennsylvania (1997)
• MA John Hopkins University (1995)
• BS Shanghai Jiao Tong University (1993)

Academic Expertise

• inventory management
• manufacturing management
• operations management
• operations research

• service management operations

• statistics

• supply chain management

Current Research

• Service Operations Management (call centers, quality-related issues, etc.)
• Supply Chain Management (supply chain design, cross-docking, etc.)
• Operations/Marketing interface issues (inventory, pricing, etc.)
• Operations/IT interface issues (capacity, incentive, etc.)
• Stochastic Models, Queueing Applications, Markov Decision Processes
• Human Resource Issues in Operations (turnover, learning)

Positions Held

• At the University of Washington since 2000

Honors and Awards

• NSF Early Career Award - CAREER, 2007-2012
• Dean''s Faculty Research Award, 2007
• Second place, INFORMS JFIG (Junior Faculty Interest Group) Paper Competition, 2006
• Junior Faculty Research Award, 2006
• Finalist in INFORMS George Nicholson Student Paper Competition, 1999
• Sloan Research Fellow at University of Pennsylvania, 1997-2000