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Th+nkCBS: Todd Jick on "Searching for the Perfect Organization"

Biography

Columbia Business School
Senior Lecturer in Discipline in Business

Biography

Professor Jick is a leading expert in Leadership and Organizational Change. He has had a long career of both academic and consulting work in this field, and he has built a pair of highly popular courses at CBS called "Organizational Change", and "Advanced Organizational Change." His textbook, Managing Change, has been the leading offering in the field for the last 15 years, and his cases have been among the top sellers in Case clearinghouses. He has an MS and PhD from Cornell in Organizational Behavior. He was a professor at the Harvard Business School for 10 years and a visiting professor, organizational behavior-human resource management at INSEAD and London Business School. He has been actively involved in executive education, off-site and conference facilitation, and consulting in areas such as leadership, strategic planning, executive coaching, organizational change and transformation, values-based management, service management and human resources management. Jick is also President of Global Leadership Services, Inc., a consulting firm specializing in leadership and executive development support. He has worked with numerous companies including GE, Morgan Stanley, Kraft, Toyota, McGraw-Hill, PwC and the Union Square Hospitality Group; Europe-based companies have included Reed Elsevier, Aegis Media, Intercontinental Hotels Group, Zurich Financial Services, Novartis and Cadbury. He also was a senior consultant to GE's corporate transformation initiative "Workout." Jick has been published widely. His latest book, The Boundaryless Organization (with Ashkenas, Ulrich and Kerr, 2nd ed.) won the Accord Group Executive Leadership best business book of the year award. Other books include The Challenge of Organizational Change (with Rosabeth Kanter and Barry Stein), Managing Change (with Maury Peiperl, 3rd ed.) and Management Live! He has also written more than 50 business cases and numerous published articles. Jick was honored to have been selected by the Lower Manhattan Development Corporation to be the facilitator of a series of Forums from 2003 to 2005 to determine the mission and program elements for the World Trade Center memorial and the 9-11 Museum at Ground Zero, and he facilitated the jury that chose the memorial design. He served 3 years on the board of Claire's Stores, Inc., a leading retailer, as chairman of the compensation committee, and Standard Electric, an electrical distribution company. Further, he is on the board of the Williamstown Theatre Festival in Massachusetts.

Teaching

Spring 2018

Advanced Organizational Change (MBA)
Organizational Change (MBA)

Fall 2017

Organizational Change (MBA)

Spring 2017

Organizational Change (MBA)
Advanced Organizational Change (MBA)
Organizational Change (MBA)

Spring 2016

Organizational Change (MBA)
Advanced Organizational Change (MBA)

Fall 2015

Organizational Change (MBA)

Spring 2015

Organizational Change (MBA)
Advanced Organizational Change (MBA)

Spring 2014

Advanced Organizational Change (MBA)
Organizational Change (MBA)

Spring 2013

Organizational Change (MBA)
Advanced Organizational Change (MBA)

Spring 2012

Advanced Organizational Change (MBA)
Organizational Change (MBA)

Columbia Caseworks cases

Implementing Change at Sterling & Co. (2017)
Coauthor(s): Todd Jick

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The Washington Post and NY Times “Are a-Changin’”: Incumbent Media Leaders Fight Back (2016)
Coauthor(s): Todd Jick

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Changing the Culture at IBM...Again (2015)
Coauthor(s): Todd Jick

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MOOCs: Passing Fad or Higher Ed Revolution? (2014)
Coauthor(s): Todd Jick

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A Summer in Change Management Implementing a New System Launch (2013)
Coauthor(s): Todd Jick

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The Evolution of Change at the Metropolitan Museum of Art (2012)
Coauthor(s): Todd Jick , Paul Ingram

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Susan Baskin: Aspiring Change Agent (2011)
Coauthor(s): Todd Jick

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Managing Change at NASA (2011)
Coauthor(s): Todd Jick, Matan Ariel

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The Metropolitan Museum of Art: The Shark in the Room (2010)
Coauthor(s): Todd Jick

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Brandeis University: Selling Art or the Art of Selling Change? (2010)
Coauthor(s): Todd Jick

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AlphaNet and OmegaCom (2010)
Coauthor(s): Todd Jick

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Henry Silva: Aspiring Change Agent for a Start-up Company (2009)
Coauthor(s): Todd Jick

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Navigating Organizational Politics: The Case of Kristen Peters (2009)
Coauthor(s): Eric Abrahamson, Todd Jick, James Kitts

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Change Agent "In Waiting" (2009)
Coauthor(s): Todd Jick

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Chris Cunningham (2007)
Coauthor(s): Todd Jick

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Merrill Lynch: Evolution, Revolution, and Sale, 1996-2008 (2008)
Coauthor(s): Todd Jick

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Singapore Airlines: Continuing Service improvement (2008)
Coauthor(s): Todd Jick

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Transforming Finance (2008)
Coauthor(s): Todd Jick

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Research

Books

Managing Change: Cases and Concepts (2011)
Coauthor(s): Todd Jick, M. Peiperl

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The Boundaryless Organization (2003)
Coauthor(s): R. Ashkenas, D. Ulrich, Todd Jick, S. Kerr

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The Boundaryless Organization Field Guide: Practical Tools for Building the New Organization (1998)
Coauthor(s): R. Ashkenas, Todd Jick, D. Ulrich, C. Paul-Chowdhury

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Chapters

Values-Based Management: A Tool for Managing Change In The Organization in Crisis: Downsizing, Restructuring and Privatization (2000)
Coauthor(s): Todd Jick

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Awards And Honors

Keynote, Conference Board Change Management Council

2014

Opening Keynote: National Change Management Conference

Prosci, 2010

Singhvi Prize for Teaching Excellence

2009, Columbia Business School

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Education Qualifications BBA, Brock University, Ontario, Cananda MA, Mass Communications, Oklahoma City University, USA Academic Experience Adjunct Associate Professor, National University of Singapore