Ralph Smith

Ralph Smith is Vice President, Strategic Services for Orion Development Group. He has personally supervised the performance improvement efforts in more than 100 organizations worldwide, including hospitals, clinics and other health care organizations. Over the past 20 years, Mr. Smith has helped hospitals increase efficiency and quality of care by adapting and applying contemporary process improvement techniques. In the 1990’s, Mr. Smith taught CQI techniques to a team of internal facilitators at Evangelical Community Hospital in Pennsylvania. In the early 2000’s, he helped the quality improvement teams at Texas Children’s Hospital achieve dramatic gains in efficiency. Currently, Mr. Smith is leveraging Lean Management techniques to enable Children’s Hospital of Dallas to increase revenue via better utilization of resources.