José Alonso

Education

• Journey to Transformation at Sylicon Valley* Esade / Singularity University* (2018 - 2018)
• Management Digital Business The Valley Digital Business School (2016 - 2017)
• PDEM IE Business School
• DEA - Automatique . Master Informatique Industrielle Centrale Lille (1995.09 — 1998.09)
• Ingeniero Industrial Centro Politecnico Ingenieros Industriales Zaragoza (1991 — 1997)

Companies

• Marketing Advisory Lead for Spain & Interactive lead for Retail, Consumer Goods, Auto and Travel Accenture Interactive (2020)
• Associate Professor IE Business School (2018)
• Customer & Growth Practice Leat at Accenture Consulting Accenture España (2016 — 2020)
• Country Manager Director Accenture North Africa Accenture (2011 — 2016)
• Automotive Practice Lead Accenture España (2005 — 2011)
• Automotive CRM Practice Accenture México (2003 — 2005)
• Customer Relationship Management Consultant Accenture España (1999 — 2003)

Skills

• Customer Experience
• Customer Insight
• Customer Relationship Management (CRM)

Other

Change Management, Business Process Improvement, Business Transformation, Business Strategy, Management Consulting