Jas Kalra

Research interests

My research broadly focuses on the issue of the procurement and management of complex performance. I am specifically interested in how the interactions and relationships between internal, boundary-spanning and external stakeholders influence the performance of complex operations characterised by lack of clarity and certainty of outcomes and relational exchanges. I pursue this research agenda across two research streams: (1) Procuring and ‘producing’ professional services and (2) Managing the design, evolution and orchestration of supply networks in complex capital projects.

Primarily a qualitative researcher, I am interested pursuing theory-building case-study research from an individual, firm-level, dyadic, triadic and network levels of analysis.

Education / Academic qualification

Operations, Project and Supply Chain Management, Master in Science, Manchester Business School

Computer Science and Engineering, Bachelor of Engineering

Keywords

• Inter-firm Relationships
• Complex Capital Projects
• Service Operations Management
• Professional Services
• Supply Chain Management
• Case Study Research