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The Wharton Difference: Teaching & Training for Executives

Biography

Wharton School of Business
Joseph J. Aresty Professor

Professor Jagmohan S. Raju is the Joseph J. Aresty Professor and Director of the WhartonIndian School of Business Program. He serves as the Vice Dean of the Wharton Executive Education program. Professor Raju is internationally known for his research on pricing strategies, coupon programs, managing private labels and sales force compensation. He consults extensively with companies around the world including Wyeth Pharmaceuticals, Medtronic, Warner Home Video, and Johnson and Johnson on designing pricing strategies and developing launch plans for new products.

In a recent research project, Professor Raju and his coauthors examine the benefits and consequences of category management for retailers pointing out what categories are most suitable for this practice.

A prolific scholar, Professor Raju's research has been published in toptier academic journals including Management Science, the Journal of Retailing, and Marketing Science. He also serves as the Marketing Editor of Management Science and is the President of the INFORMS Society for Marketing Science, a professional organization whose members include marketing academics and business executives who apply quantitative methods to solve marketing problems. He has received numerous teaching and research awards.

Professor Raju's teaching interests include Introduction to Marketing courses at the graduate and undergraduate level, the pricing elective at Wharton as well as teaching and directing Competitive Marketing Strategy, Essentials of Marketing and Pricing Strategies for Wharton's Executive MBA program.

Professor Raju received his PhD, MA and MS degrees from Stanford University, his MBA from the Indian Institute of Management, and his BTech from the Indian Institute of Technology, Delhi.

Current Projects:  Strategic alliances. Retailing decisions with special focus on private labels and category management. Internet pricing. Scenario forecasting for entertainment and hightech products.

Andre Bonfrer and Jagmohan Raju (Working), CEO Succession and its Impact on Competitive Behavior.

Upender Subramanian, Jagmohan Raju, Z. John Zhang (Working), Customer Value Based Management: Competitive Implications.

Abstract: Many ?firms today quantify the value of individual customers and serve them differentially; providing better service, prices and other inducements to high value customers. We refer to this practice as Customer Valuebased Management (CVM). While previous research and popular press has strongly advocated CVM, ?firms have often met with mixed results. One possible reason why actual outcomes differ from anticipated results could be that ?firms often implement CVM in a competitive environment. Our objective is to study CVM explicitly in a competitive setting. We find that while some recommendations and prescriptions from past research continue to apply in a competitive environment, some others do not. For example, we find that one of the benefits of CVM in a competitive setting is that it can discourage the rival from competing intensely, by increasing the rival’s chances of acquiring unprofitable customers. In this context, lowvalue customers can play an important strategic role by limiting the intensity of rival’s poaching. Consequently, ?firing low value customers or even increasing their value may prove counterproductive.

Rajeev Tyagi and Jagmohan Raju (Working), Preemptive National Brand Positioning Strategies Response Store Brand Entry.

Rajeev Tyago and Jagmohan Raju (Working), The Effect of Entrant Brand Ownership on National Brand Positioning Strategies, Managerial and Decision Economics.

Yuxin Chen, Yogesh Joshi, Jagmohan Raju, Z. John Zhang (Forthcoming), A Theory of Combative Advertising , Marketing Science, 2006.

S. Sajeesh and Jagmohan Raju (Working), Cost Leadership, Differentiation and Niche Strategies: Impact on Positioning and Pricing.

Jagmohan Raju and Z. John Zhang, Smart Pricing (2009)

Tony Cui, Jagmohan Raju, Z. John Zhang (2008), A PriceDiscrimination Model of Trade Promotions, Marketing Science.

Abstract: Critics have long faulted the widespread practice of trade promotions as wasteful. It has been estimated that this practice adds up to $100 billion worth of inventory to the distribution system. Yet, the practice continues. In this paper, we propose a price discrimination model of trade promotions. We show that in a distribution channel characterized by a dominant retailer, a manufacturer has incentives to price discriminate between the dominant retailer and smaller independents. While offering all retailers the same pricing policy, price discrimination can be implemented through trade promotions because they induce different inventoryordering behaviors on the part of retailers. Differences in inventory holding costs have been shown to be an important determinant of consumer promotions. Our analysis suggests that differences in holding costs are also potentially an important driver for the use of trade promotions. The implications from our model explain a number of anecdotal and /or empirically observed puzzles about how trade promotions are practiced. For example, our analysis explains why chain stores welcome trade promotions but independents do not. Our analysis outlines implications for managing trade promotions.

Musalem, Andres, Eric Bradlow, Jagmohan Raju (2008), Bayesian Estimation of RandomCoefficients Choice Models using Aggregate Data , Journal of Applied Econometrics, To appear.

Abstract: This article discusses the use of Bayesian methods for estimating logit demand models using aggregate data. We analyze two different demand systems: independent samples and consumer panel. Under the first system, there is a different and independent random sample of N consumers in each period and each consumer makes only a single purchase decision. Under the second system, the same N consumers make a purchase decision in each of T periods. Interestingly, there exists an asymptotic link between these two systems, which has important implications for the estimation of these demand models. The proposed methods are illustrated using simulated and real data.

Tony Cui, Jagmohan Raju, Z. John Zhang (2007), Fairness and Channel Coordination , Management Science, August 2007.

Abstract: We incorporate the concept of fairness in a conventional dyadic channel to investigate how fairness may affect channel coordination. We show that when channel members are concerned about fairness, the manufacturer can use a simple wholesale price above her marginal cost to coordinate this channel both in terms of achieving the maximum channel profit and in terms of attaining the maximum channel utility. Thus, channel coordination may not require an elaborate pricing contract. A constant wholesale price will do.

Past Courses

MKTG399 INDEPENDENT STUDY

MKTG611 MARKETING MANAGEMENT

This course addresses how to design and implement the best combination of marketing efforts to carry out a firm's strategy in its target markets. Specifically, this course seeks to develop the student's (1) understanding of how the firm can benefit by creating and delivering value to its customers, and stakeholders, and (2) skills in applying the analytical concepts and tools of marketing to such decisions as segmentation and targeting, branding, pricing, distribution, and promotion. The course uses lectures and case discussions, case writeups, student presentations, and a comprehensive final examination to achieve these objectives.

MKTG754 PRICING POLICY

The course provides a systematic presentation of the factors to be considered when setting price, and shows how pricing alternatives are developed. Analytical methods are developed and new approaches are explored for solving pricing decisions.

MKTG890 ADVANCED STUDY PROJECT

The principal objectives of this course are to provide opportunities for undertaking an indepth study of a marketing problem and to develop the students' skills in evaluating research and designing marketing strategies for a variety of management situations. Selected projects can touch on any aspect of marketing as long as this entails the elements of problem structuring, data collection, data analysis, and report preparation. The course entails a considerable amount of independent work. (Strict librarytype research is not appropriate) Class sessions are used to monitor progress on the project and provide suggestions for the research design and data analysis. The last portion of the course often includes an oral presentation by each group to the rest of the class and project sponsors. Along with marketing, the projects integrate other elements of management such as finance, production, research and development, and human resources.

MKTG899 INDEPENDENT STUDY

A student contemplating an independent study project must first find a faculty member who agrees to supervise and approve the student's written proposal as an independent study (MKTG 899). If a student wishes the proposed work to be used to meet the ASP requirement, he/she should then submit the approved proposal to the MBA adviser who will determine if it is an appropriate substitute. Such substitutions will only be approved prior to the beginning of the semester.

MKTG954 ECON/OR MODELS IN MKTG A

This doctoral seminar reviews analytical models relevant to improving various aspects of marketing decisions such as new product launch, product line design, pricing strategy, advertising decisions, sales force organization and compensation, distribution channel design and promotion decisions. The primary focus will be on analytical models. The seminar will introduce the students to various types of analytical models used in research in marketing, including game theory models for competitive analysis, agency theory models for improving organization design and incentives within organizations, and optimization methods to improve decision making and resource allocation. The course will enable students to become familiar with applications of these techniques in the marketing literature and prepare the students to apply these and other analytical approaches to research problems that are of interest to the students.

MKTG955 ECON/OR MODELS IN MKTG B

This is a continuation of MKTG954. This doctoral seminar reviews analytical models relevant to improving various aspects of marketing decisions such as new product launch, product line design, pricing strategy, advertising decisions, sales force organization and compensation, distribution channel design and promotion decisions. The primary focus will be on analytical models. The seminar will introduce the students to various types of analytical models used in research in marketing, including game theory models for competitive analysis, agency theory models for improving organization design and incentives within organizations, and optimization methods to improve decision making and resource allocation. The course will enable students to become familiar with applications of these techniques in the marketing literature and prepare the students to apply these and other analytical approaches to research problems that are of interest to the students.

MKTG971 ADV TOPICS MKTG PART A

Taught collectively by the faculty members from the Marketing Department, this course investigates advanced topics in marketing. It is organized in a way that allows students to 1) gain depth in important areas of research identified by faculty; 2) gain exposure to various faculty in marketing and their research values and styles; and 3) develop and advance their own research interests.

MKTG995 DISSERTATION

MKTG999 INDEPENDENT STUDY

Requires written permission of instructor and the department graduate adviser.

2012 Excellence in Teaching Award, MBA Core, 2012 2012 Excellence in Teaching Award, Wharton Executive MBA Program Electives, 2012 MBA Excellence in Teaching: Elective Curriculum, 2011 Wharton MBA Program for Executives: Elective Teaching Award, 2011 WEMBA West Elective Teaching Award, 2009 Finalist, Best Paper Award, International Journal of Research in Marketing, 2006 MillerSherrerd MBA Core Course Teaching Award, 2006 WEMBA West MBA Elective Teaching Award, 2005 WEMBA West Elective Teaching Award, 2004 President: Society for Marketing Science, INFORMS, 2004 Finalist, Frank Bass Award, 2004 Best Core Course Teacher Award, Indian School of Business, 2003 Faculty Marshall, MBA Graduation Ceremony, 2002 Wharton Core Course Teaching Award, 2000 Wharton Executive MBA Teaching Award, 2000 Wharton Core Course Teaching Award, 1999 Marketing Professor of the Year (UCLA), 1992 George Robbins Award for Teaching (UCLA), 1991

Knowledge @ Wharton

Remembering A.P.J. Abdul Kalam: Leadership Lessons from a ‘People’s President’, Knowledge @ Wharton 07/29/2015 What Was It Worth? Assessing the Value of Obama’s India Visit, Knowledge @ Wharton 02/02/2015 How Modi Can Deliver on the Promise of ‘Make in India’, Knowledge @ Wharton 10/21/2014 The U.S. Welcomes Modi, but Will Renewed Investment in India Follow?, Knowledge @ Wharton 09/30/2014 India’s Union Budget Builds Slowly Toward Reform, Knowledge @ Wharton 07/17/2014 Mandate for Modi: A Business Agenda, Knowledge @ Wharton 05/19/2014 The Opportunities — and Pitfalls — for Nonresident Indian Entrepreneurs, Knowledge @ Wharton 03/07/2014 Advice for YouTube: Find a Subscription Model to Keep Viewers Clicking, Knowledge @ Wharton 07/17/2013 BlackBerry Reaches for New Markets, Knowledge @ Wharton 06/04/2013 What Eyewear Startup Warby Parker Sees That Others Don’t, Knowledge @ Wharton 05/08/2013 J.C. Penney’s New Strategy: Consumers Aren’t Buying It, Yet, Knowledge @ Wharton 05/18/2012 Smucker’s in a Jam?, Knowledge @ Wharton 02/20/2012 India’s Mobile Providers: Competing for Calls at the Bottom of the Pyramid, Knowledge @ Wharton 07/01/2010 Wharton’s Jagmohan Singh Raju: ‘Consumers in Rural Areas Care for Value More Than Price’, Knowledge @ Wharton 05/06/2010 How Much Should You Charge? Why ‘Smart Pricing’ Pays Off, Knowledge @ Wharton 04/14/2010 Pharma Is at Pains to Replace Blockbusters: Has It Found the Cure?, Knowledge @ Wharton 02/03/2010 Read It and Weep: Will Amazon’s Kindle Succeed in India?, Knowledge @ Wharton 11/05/2009 Rural India Rising, Knowledge @ Wharton 07/17/2009 What’s Behind Rural India’s Budget Bonanza?, Knowledge @ Wharton 07/16/2009 Budget 2009 Arrives … Not with a Bang But a Whimper, Knowledge @ Wharton 07/16/2009 Best Buy vs. WalMart: Is There Room for Both, and Others?, Knowledge @ Wharton 04/01/2009 Merging Pipelines, Knowledge @ Wharton 03/09/2009 Take Two Advil and … What Ills Can the PfizerWyeth Merger Cure?, Knowledge @ Wharton 02/04/2009 Tuning in a Postmerger Strategy: Sirius XM Must Cut Costs and Build Its Case, Knowledge @ Wharton 09/03/2008 The New Global Middle Class: Potentially Profitable — but Also Unpredictable, Knowledge @ Wharton 07/09/2008 In the Game of Business, Playing Fair Can Actually Lead to Greater Profits, Knowledge @ Wharton 03/13/2008 Why Firing Your Worst Customers Isn’t Such a Great Idea, Knowledge @ Wharton 12/12/2007 The Price Is Right, but Maybe It’s Not, and How Do You Know?, Knowledge @ Wharton 10/03/2007 Indian Companies Are on an Acquisition Spree: Their Target? U.S. Firms, Knowledge @ Wharton 12/13/2006 Companies That Use Combative Advertising May End Up with a Black Eye, Knowledge @ Wharton 06/14/2006 Will Microsoft’s New ‘UltraMobile’ Computer Fly or Flop? Past Experience Offers Some Clues, Knowledge @ Wharton 03/22/2006 Sirius Satellite Radio and Howard Stern Go Ear to Ear with XM, Knowledge @ Wharton 02/22/2006 What Consumers — and Retailers — Should Know about Dynamic Pricing, Knowledge @ Wharton 07/27/2005 SAP, Microsoft and the Coming Consolidation in Software, Knowledge @ Wharton 07/14/2004 Choosing the Wrong Pricing Strategy Can Be a Costly Mistake, Knowledge @ Wharton 06/04/2003 India: Going for Growth, Knowledge @ Wharton 12/10/1999

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