Gillian Ku
Associate Professor of Organisational Behaviour at London Business School
Schools
- London Business School
Expertise
Links
Biography
London Business School
Gillian Ku is a Professor of Organisational Behaviour at London Business School. She received her PhD in Management and Organizations from the Kellogg School of Management. Prior to her doctoral studies, Gillian earned her bachelor’s degree at Harvard University and worked at the Disney Corporation where she was a financial analyst for Disney’s international video distribution division.
Gillian’s internationally-recognised research is in the broad area of negotiations, decision-making, and interpersonal relationships. Specifically, her research has focused on the dynamics of emotionally-charged decision-making and she investigates the decision-making processes involved in negotiations, auction bidding, and auction fever. She also has active research projects on perspective-taking and gender differences in a variety of domains. Gillian’s research has been widely published in the premier outlets of her field, including Journal of Personality and Social Psychology, Journal of Experimental Social Psychology, Organizational Behavior and Human Decision Processes, Research in Organizational Behavior, Personality and Social Psychology Bulletin, and Harvard Business Review. Her research has also garnered international press coverage, including reports on auction behaviour at CNN, Chicago Tribune, The New York Times Magazine, BusinessWeek.com, and The Telegraph.
Gillian’s award-winning teaching focuses on negotiations, decision-making, and leading teams. She teaches on London Business School’s full-time MBA and Executive Education programmes. She has also consulted worldwide for schools (e.g. Indian School of Business and Cyprus International Institute of Management) and organisations (e.g. Diageo, Roche, Oman Oil, Kuwait Petroleum Corporation).
Videos
Gillian Ku, LBS: Time pressure and stakes escalates business commitments.
Negotiating and Influencing Skills for Senior Managers: Programme Overview | LBS
How to create value in negotiations | London Business School
Gillian Ku, LBS: How eBay and Amazon supports my research
The art of negotiation: Six must-have strategies | London Business School
Six must-have strategies for negotiating | London Business School
Read about executive education
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