Nanyang Technological University Centre for Professional and Continuing Education

Eliza is an International HR and Organization Development Consultant based in Singapore who has served as both Internal and External Change Agent. She designs and conducts diagnostic studies and customizes solutions for public and private sector clients. Eliza designs and facilitates strategic planning and team building meetings at senior management level including workshops to disseminate Values, Vision, Mission and strategic priorities enabling them to secure commitment and align staff performances. She designs, facilitates and implements relevant interventions to enhance leadership skills in engaging, motivating, utilizing and retaining talent and to sustain competitive advantage.

As Internal Consultant with Esso Singapore, Esso Eastern Inc and Exxon Chemicals, she strengthened teams, facilitated conflict resolution between Union and Management and enhanced Leadership and management capabilities. With Singapore Press Holdings, she managed the HRD function and a team of trainers; conceptualized, designed and implemented a competency based performance appraisal, talent spotting and succession planning system and trained both managers and employees to effectively implement the system.

In her external consultancy role, Eliza designed and facilitated Strategic Planning and Team building meetings for ESS (ESPN Star Sports), Sanofi-Aventis Business Development Unit and NUS Graduate School for Integrative Sciences and Engineering. She trained BP and Allianz Indonesia’s managers in conducting effective performance conversations; Philips managers in Emotional Intelligence and managers in Total Asia Pacific, Tesco, JP Morgan, Schroeders and Eka Chemicals in cross cultural management and team-leading. She reinforced skills in sustaining a quality service culture among American Express, Colgate-Palmolive Thailand, Westin International Asia Pacific and Hyatt Hotel Asia Pacific managers.

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Educational Qualifications B.Tech (Hons) -IIT, Kharagpur, 1979 PGDM, XLRI, Jamshedpur, 1988 PGDOR, ORSI, Calcutta, 1988 Ph.D., Northwestern University, USA, 1996. Academic Affiliation Visiting Professor, HEC Paris, May-June, 2011 Faculty, London School of Economics and Political Science, Londo...