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Telfer School of Management

Daniel Normandeau, President of ConversArt Consulting, is a fluently bilingual senior management consultant with over 30 years in the private and public sectors, featuring experience in change management, strategic planning, organizational development and learning.

He holds a Masters of Public Administration from Carleton University,

a Diploma in Education from McGill University and a Bachelor of Science from Concordia University's Loyola College. Dan left the Executive ranks of the federal public service in 1990. In 2013, he became an associate with the University of Ottawa, Telfer School of Management. He is an instructor in their Public Service Leadership Development Programs. His area of expertise is Strategy and Strategic Leadership.

He provides management consulting, leadership development, professional and strategic development support to clients’ at the most senior levels of the federal government, national industry associations, Boards of Directors in Canada and abroad. He has extensive experience in leading and participating in large public sector organizational change projects and facilitating large and small workshops and conversations related to strategic change and transformation involving both internal and external stakeholders.

In his strategic consulting work, he provides consulting and facilitation services to public sector clients who need to align their organizational structure, their business processes and their human resources strategies to their business strategy. In doing so, he helps clients to conduct rigorous functional analyses to ensure that their information and knowledge creation actively support their business decisions.

Dan works extensively with leaders at all levels facing operational, policy, program and regulatory challenges. He plays an integral role in the review of organizational and business improvement processes. He works closely with clients to develop and implement strategies to ensure that the policy, program and people potential are fully harnessed to meet organizational goals. Dan’s strengths include an ability to assist large as well as smaller groups, executive teams and their organizations to work effectively together - to envision, plan, implement and sustain change.

He has also designed and facilitated challenging national and international conferences, retreats and special meetings of senior level task forces examining important issues for their governments.

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